My password cannot be wrong
By Koalemos
@Asylum (47893)
Manchester, England
December 5, 2015 7:11am CST
I have not used the Asda website to order groceries for quite a long time now, but since I plan on stocking up for Christmas it seemed a good idea. My plan today was to visit the website and make a start because I can save whatever is in the basket until I log back in.
Unfortunately I realised that I have forgotten the password and did not have a record of it anywhere. No problem, I simply clicked on “Forgot password”, answered a few security questions and a new password was emailed to me.
At least I thought it was not a problem. When I copied the new password from the email and pasted it into the Asda website I got the message “Wrong password”. Assuming this was just a glitch I refreshed the page and tried again, but to ne avail. This has to be some kind of practical joke.
Eventually I gave in and repeated the process to get another password.
11 people like this
13 responses
@Rollo1 (16676)
• Boston, Massachusetts
5 Dec 15
I have had that sort of thing happen. I think the most irritating is when I try the password that I think it is, have the site tell me it's wrong, get a new temp password and try to change it to the password I thought it was so I won't forget again only to have it tell me I can't use it because I used it before on that site. Sometimes I wonder why they only recognize it as my password when it isn't my password anymore.
3 people like this
@ElizabethWallace (12069)
• United States
5 Dec 15
And now you know why I have a little book with lots of tiny password clues in my drawer. 
1 person likes this
@ElizabethWallace (12069)
• United States
5 Dec 15
@Asylum How do you imprint new ones every year or so?
1 person likes this
@Asylum (47893)
• Manchester, England
5 Dec 15
@ElizabethWallace We had to change passwords every 3 months, but since I used them regular it seemed easy to remember.
1 person likes this
@BelleStarr (61463)
• United States
5 Dec 15
I keep a wrod document with these types of passwords and I email it to myself so no matter where I am I can access it.
1 person likes this
@Asylum (47893)
• Manchester, England
6 Dec 15
@BelleStarr Emailing to myself would not be a benefit because I do format the hard drive far more often than most people, which would totally eradicate everything that is not stored on external media.
1 person likes this
@BelleStarr (61463)
• United States
6 Dec 15
@Asylum lol that is why I email it to myself, I would never remember where it was.
@poehere (15123)
• French Polynesia
6 Dec 15
Normally you should not copy and paste the password but type it in. some sites don't like this.
@shellyjaneo (1076)
• United Kingdom
5 Dec 15
I've had this on other websites before and asked for a reminder, the reminder has been the password I was typing in. It must be some sort of glitch. Did you get in ok in the end ? x
@Asylum (47893)
• Manchester, England
5 Dec 15
@shellyjaneo Sometimes I wonder if they are trying to deter customers.
1 person likes this
@shellyjaneo (1076)
• United Kingdom
5 Dec 15
@Asylum What a pain, I use ASDA online as well and thinking about it I think I have had trouble logging in in the past, I am glad you got it sorted though x
@celticeagle (189792)
• Boise, Idaho
6 Dec 15
This happens to my friends when they go to my writing site to vote for my work. It irritates them and me. THey have to play around with it for half an hours when it should only take about 3 minutes to go to the site, log in, read the article and vote. Very irritating.
@Asylum (47893)
• Manchester, England
6 Dec 15
I always found it amusing at work because the system often locked people out with no apparent reason and we had to telephone the IT department to reset it for us. It only happened to me twice, but it was amusing on both occasions.
I telephoned the girl in IT and she asked for my password so that she could check it. We are expected to use fairly secure passwords, but most people tend to pick a family name or something equally obvious. The ones that I was using at the time were Rimsky-Korsakov and Quetzalcoatl.
2 people like this
@cupkitties (7421)
• United States
5 Dec 15
They are very picky sometimes. You may have to physically type the password in rather than copy and paste.
@allknowing (153544)
• India
6 Dec 15
Sometimes copy/paste does not work specially with passworods. You have to memorise it and then type it. Anyway you are fine now. Do open a folder for passwords.
@allknowing (153544)
• India
6 Dec 15
@Asylum I have experienced that but you will have to first write it down and then look at it and type it.
@fishtiger58 (29819)
• Momence, Illinois
8 Dec 15
Hate when that happens, all my passwords on little scraps of paper. I recently got a password book, maybe you should try one of those.
@Asylum (47893)
• Manchester, England
9 Dec 15
It is easy if I am typing in my own password because if it fails first time I simply take the time to type methodically and ensure that is correct. If I paste in the password that they supplied and it fails there is virtually no way to deal with it.
