Does abject incompetence ever put you in a bad mood?

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I was in the best of moods. A friend had come over and listened to my new Dynaco Stereo 70 tube power amplifier, driving Marantz Imperial 6 speakers.. He agreed that the Dynaco Stereo 70 sounded great. I had enjoyed some funny discussions on MyLot. I had made myself some delicious pasta for lunch. I went to Kaiser to pick up some meds that had been prescribed for me. I had it all figured out. The meds generally take 20 minutes to be ready. I had my Gatorade bottle with me, and would water the corn, squash, sunflower, and snow pea plants I had surreptitiously planted in the planters on the patio outside. I placed my order and took my Gatorade bottle to the bathroom. I watered the snow peas. I went back to the bathroom, refilled, and watered the squash. I went back again and watered the corn plants that were just starting to poke through. Then I went to pick up my meds. After half and hour, with my name still not on the "big board," I became a bit impatient, went to my truck, grabbed some sunflower seeds, and planted them. I went to the bathroom, refilled my bottle, and watered my new plants. Then I refilled again and gave everything a good second covering. I noticed that the soil was still moist from our rains a couple of weeks ago. I smiled. Then I returned to the Pharmacy. After an hour, I wondered what was happening. I stood in the (very short) line and asked if my prescription was ready. The women behind the counter said it was not. After an hour and a half, I went back to the "sign in" window (where I had started) and asked if there was a problem. The man disappeared into the back, spent a lot of time talking to the folks back there, and finally returned, saying "they're finishing up your prescription." In another fifteen minutes, my name was finally called. I paid for my prescription and left. It had taken me two hours to get a simple prescription filled. It may be that it got "lost" somewhere along the way. I don't know. What was supposed to be a minor inconvenience (waiting 20 minutes for a prescription to be filled) had turned into a nightmare, in spite of my good planning. Should I let Kaiser know? This is not acceptable. Twenty minutes and two hours are not the same thing. There was no line. On the positive side, the snow peas are looking great, and are throwing the biggest purple and white flowers I've ever seen. The snow pea harvest is going to be good out there. If anyone cares.