Experiences with Comcast internet?

@maezee (41985)
United States
March 25, 2016 5:56am CST
Also known as Xfinity? I currently have USI Wireless but probably not for long. Ive been going through techs like crazy to try to get a signal but I think I am out of luck. I have one more appointment this Saturday and if what they try doesnt work...Im done! And moving on to a different internet company. Comcast offers services in our area whih apparently seems like a black out zone - which is crazy because Im in the city. Anyway, I am looking for the good,the bad and the ugly. Have you had any experience with Comcast Internet? How much do you pay and for what type of service? Would you suggest it?
5 people like this
5 responses
Juliaacv
@Juliaacv (56195)
• Canada
25 Mar 16
I used to work for customer service for this company. Research the promo that they offer to you, all of the fees, and the costs as they will rise over the months. That seems to be their strong-suit. Good luck!
1 person likes this
maezee
@maezee (41985)
• United States
25 Mar 16
Haha I have heard that. When the promos run out the price spikes exponentially. I have seen some good promos that last the length of the contract but I am going to call and see what the bottom line is for installation and modem rental....IVe been pjtting it off because I truly do not want to know! Lol
2 people like this
maezee
@maezee (41985)
• United States
25 Mar 16
@Juliaacv hey thanks for all your advice! I will definitely do that.
1 person likes this
Juliaacv
@Juliaacv (56195)
• Canada
25 Mar 16
@maezee Sadly a lot of the promos are at the discretion of the person placing the order. Normally installs were 99, but there was always a promo to lower that to 49, but it was at our discretion. And even as soon as 6 months later you will see your prices spike. I cannot remember what the modem purchase price was. Inquire on the cost of tech support if they have to come out to the home.
1 person likes this
amnabas
@amnabas (14877)
• Karachi, Pakistan
25 Mar 16
We pay here around 10$ per month with 2 to 3g wifi service.
1 person likes this
maezee
@maezee (41985)
• United States
25 Mar 16
Hey thats super cheap. Is it wifi only? Or is there cable or satellite? Wish we had companies loke that over here.
Judy Story
@jstory07 (148720)
• Roseburg, Oregon
25 Mar 16
That is cheap.
Belle Starr (Iz)
@BelleStarr (61463)
• United States
25 Mar 16
I have had Comcast forever and find it reliable and customer service is helpful. It is expensive however but that is a fact of life. High speed is high speed. Watch the date when your rate ends and renegotiate or sometimes upgrade for cheaper. I have a bundle and pay about $160 a month for phone, Internet and about 200 channels.
maezee
@maezee (41985)
• United States
25 Mar 16
You are so right. It seems to be the only ptovider I can find that will offer us high speed in this area. I think $160 for all that is a good deal. However..I have heard Comcast basically forces you to bundle. Do you think thats true?
1 person likes this
Belle Starr (Iz)
@BelleStarr (61463)
• United States
27 Mar 16
@maezee Lets put it this way, you don't save any money by not having the phone, that is why we have the phone.
Judy Story
@jstory07 (148720)
• Roseburg, Oregon
25 Mar 16
Comcast is pretty good. We have direct TV.
maezee
@maezee (41985)
• United States
25 Mar 16
You have Direct TV for internet service too?
Claudia Kirkland
@CRK109 (14556)
• United States
25 Mar 16
We don't have Comcast in our state. We do have Cox Cable, and I used them and they were okay. then we got Verizon Fios and I was much happier. So, as long as I can afford them, I'm sticking with them!