Not Happy
By marcyaz
@Marcyaz (35316)
United States
May 26, 2016 6:51am CST
Since I had not heard anything about the part for my furnace and no one was responding to my call backs I called the company and demanded to speak to the owner.
He came on and I was not very nice to him but I did keep my cool and told him what I thought about his company and asked him why hadn't I heard anything about the part for my furnace.
This part also has something to do with the air conditioner.
He explained that the dispatcher was no longer there and he was so sorry and would look into this as he didn't know anything about it.
He called back and hour later and said the part was in and he would have someone out here later today.
I will never do business with this company again.
18 people like this
15 responses
@VivaLaDani13 (60812)
• Perth, Australia
31 Jul 16
@Marcyaz That is understandable. I hope that you don't have to deal with such service again for anything.
1 person likes this
@VivaLaDani13 (60812)
• Perth, Australia
2 Feb 17
@Daljinder ugh! Some people just aren't working in the correct field.
@Daljinder (23193)
• Bangalore, India
2 Feb 17
@VivaLaDani13 Ya think? Half the blame lies on the people who hires them too. 
1 person likes this
@Daljinder (23193)
• Bangalore, India
30 Jan 17
@VivaLaDani13 Stupid peeps! We have this internet guy. He is a meany one who doesn't do anything good when we complain.
1 person likes this
@ElusiveButterfly (45941)
• United States
26 May 16
Companies that give you the run around are not worthy of getting my business. I would look for another to suit my needs.
@Marcyaz (35316)
• United States
26 May 16
@ElusiveButterfly
I will definitely look around for another company if I have a problem with the furnace or air conditioning again.
1 person likes this
@ElusiveButterfly (45941)
• United States
26 May 16
@Marcyaz our landlord is responsible for the heating system. Still have a bill from them for the repairs on it. Contesting that one.
@Marcyaz (35316)
• United States
26 May 16
@ElusiveButterfly
I don't think that the bill should have been given to you as it is the landlord's responsibility to pay that.
1 person likes this
@silvermist (19701)
• India
27 May 16
Things like these make us feel frustrated.Hopefully everything has been fixed by now.
@Marcyaz (35316)
• United States
27 May 16
@silvermist
It is very frustrating and it is now repaired and running good, thanks.
1 person likes this
@Marcyaz (35316)
• United States
31 May 16
@silvermist .
It is upsetting when things are not running smoothly.
1 person likes this
@silvermist (19701)
• India
31 May 16
@Marcyaz That is good to hear.Such a relief when all the gadgets are running smoothely
fortunately the repairman was here and now things are working again. Shall I ask him if he has your bicycle part?
@Juliaacv (56215)
• Canada
26 May 16
It sounds like your part requirement wasn't communicated, but it is very good that the company is able to accommodate you with the part and have it out on the same day. I wouldn't change companies for that, someone dropped the ball, but in the end you are compensated by fast service.
@Marcyaz (35316)
• United States
26 May 16
@Tampa_girl7
I am still waiting on the repair person who is supposed to be here within the hour, we will shall see.
@Jessicalynnt (50523)
• Centralia, Missouri
28 May 16
well it does sound like they got rid of the problem, the one person
@Marcyaz (35316)
• United States
28 May 16
@Jessicalynnt
Yep they did get rid of that person who was not doing his job.
1 person likes this
@Marilynda1225 (91035)
• United States
26 May 16
Hope he is true to his word and someone comes out and fixes the problem.
@Marcyaz (35316)
• United States
26 May 16
@Marilynda1225
If someone is not out here today then I will be calling and this time I won't pull any punches as he will get the full wrath I have been holding in and it will not be nice to hear.
@Dena91 (17029)
• United States
26 May 16
I understand your frustration. Glad the owner is finally getting it taking care of for you. Love the picture. Have a blessed day
@Marcyaz (35316)
• United States
26 May 16
@acelawrites
They certainly will lose clients with employees like him.
@Hannihar (130150)
• Israel
25 Oct 17
I understand and I would not deal with them ever again either. Did they apologize to you at least.
@nanette64 (20363)
• Fairfield, Texas
26 May 16
I absolutely love the look on the cat's face @Marcyaz . At least you'll get this situation resolved.
