The Fridge Fiasco - the final chaper
@AbbyGreenhill (45490)
United States
August 11, 2016 6:55am CST
Well folks, this vacation turned into a Griswold Family Fridge Fiasco. I would write a book about all the things that have gone wrong since we left home Monday morning but I don't thin anyone would believe me!
The fridge issue here at our rental has finally been resolved but not without aggravation, confusion, tears, some 'bad' words and finally resolution.
We were told the new fridge would be installed yesterday between 2-4. They showed at 3:55. Three guys, lots of discussion and walking in and out of the house. Finally the new one comes in and it's two inches too wide for the space. There is a home made self system screwed into the wall that they said they would not remove. Fridge wouldn't fit in with that system in place.
I called the owner they called their boss - long story short - I told the owner I want all my money back and we would leave in the morning (today). She was getting very nasty and I am a paying guest! I told her, "I'm a Yankee and no other Yankee would put up with this." To which she said, "I don't get along with Yankees." She wanted me to leave the fridge blocking the kitchen door - the only door with a key - and leave the house unlocked with our dog in here. No way.
The three guys could hear my end of the conversation and the youngest of them said he would take the shelves down. If they didn't the fridge would have to be returned. and they didn't want to do that! The shelves were loaded with microwave and every small appliance known to man. They moved it all. They also moved the sofa and put two huge gauges in the hardwood floor.
The owner finally calmed down and told me, "You stay until Saturday and I'm refunding your total amount (over $1,100) plus an extra $100 for our food. I told her she better be here Saturday when the cleaning lady shows because this place is a mess with all the in and out and rain, the place is dirty.
All the small appliances are lined up on the fireplace hearth, the wooden shelves are in the dining area We set up the microwave and fixed the counter area so we can survive the next few days.
We finally got to go out to dinner around 6 pm which is extremely late for us. Talk about coincidence, our server was the daughter of the owner of the appliance store where the fridge and the three men came from! Small world, or should I say 'small town'....
So, today hopefully will be much better, no waiting around for phone calls or deliveries. Our time is our own for the first time since we got here.
Would we come back again and stay here? NO
Photo is mine, fridge is theirs!
18 people like this
15 responses
@AbbyGreenhill (45490)
• United States
11 Aug 16
That's one word to describe it!
1 person likes this
@LeaPea2417 (40026)
• Toccoa, Georgia
11 Aug 16
Wow, what a story! I am sorry you had to endure that on your vacation, the good thing is you will get all your money back!
2 people like this

@LeaPea2417 (40026)
• Toccoa, Georgia
12 Aug 16
@AbbyGreenhill She doesn't sound like a good Renter. That is no way to treat renters.
@AbbyGreenhill (45490)
• United States
11 Aug 16
I think we 'earned' that money! She should have come here and supervised this project!
2 people like this


@LadyDuck (502208)
• Italy
12 Aug 16
@AbbyGreenhill Try not to be to angry and enjoy what you can while you are there.
@AbbyGreenhill (45490)
• United States
12 Aug 16
@LadyDuck I'm beyond angry - but it will come back again if she doesn't do what she said.
1 person likes this
@AbbyGreenhill (45490)
• United States
12 Aug 16
When I add up all the things that went wrong I would say that we certainly won't ever come back. Next trip back to a place we like a lot, Pigeon Forge.
1 person likes this

@AbbyGreenhill (45490)
• United States
11 Aug 16
One saving grace, she told us about a bakery and we just got back - the stuff is unbelievably good. Home is looking better and better - Ruby's ready to swim.
2 people like this
@1creekgirl (44560)
• United States
11 Aug 16
Sorry that I had a few laughs at your saga! I have two words for you: Trip Advisor .(Your bad review of that place probably wouldn't be the first!)
2 people like this
@AbbyGreenhill (45490)
• United States
11 Aug 16
I don't know - all the reviews I read prior to renting it were high praise! I'm sure we will be laughing at it maybe in a day or two, but not quite yet.
2 people like this
@Marilynda1225 (91044)
• United States
11 Aug 16
Unbelievable to say the least. I don't know if I would have been able to deal with all that on my vacation
2 people like this
@AbbyGreenhill (45490)
• United States
11 Aug 16
If it was just us and no dog we would have left Tuesday - but traveling with her and up and over mountains we can't just take off at a moment's notice.
I sent her photos of the fridge and haven't heard from her so I guess she's done with us.
2 people like this
@celticeagle (189820)
• Boise, Idaho
12 Aug 16
What a bunch of idiots. The fridge people should have sent some one out to measure first. What a horrible experience. I think I would be writing a bad experience paragraph on a travel site or two.
1 person likes this

@celticeagle (189820)
• Boise, Idaho
13 Aug 16
@AbbyGreenhill .....Who really knows? I think I'd go elsewhere next time.
@AbbyGreenhill (45490)
• United States
12 Aug 16
I will be for sure, I don't keep bad or good experiences to myself! Yes, someone should have measured, but on the other hand she told me this was the only fridge they had in stock, which might or might not be the truth.
1 person likes this

@infatuatedbby (94909)
• United States
12 Aug 16
Ah what a headache. The owner better show to refund your money & that was small world/town the daughter of the appliance store was serving you food at the restaurant.

@infatuatedbby (94909)
• United States
12 Aug 16
@AbbyGreenhill tomorrow right? She better! Should record her or something :)
@AbbyGreenhill (45490)
• United States
12 Aug 16
I am at the point of not trusting her to refund the money. I'll have to see if it happens or not.
1 person likes this
@AbbyGreenhill (45490)
• United States
12 Aug 16
@infatuatedbby I have no way to record a phone conversation on a landline. I'm looking forward to leaving tomorrow and not looking back!
1 person likes this

@AbbyGreenhill (45490)
• United States
11 Aug 16
Yes, it was a big mess and not much fun - I am wondering now if she really will give me the money back or she just said it.
@PatZAnthony (14749)
• Charlotte, North Carolina
12 Aug 16
You might need a vacation after this one-stop for a visit on your way home! We just small bit away from where you are vacationing.
1 person likes this
@AbbyGreenhill (45490)
• United States
13 Aug 16
We are ready to head home - more than ready but if we ever get this way again I'll contact you. I thought you live in Charlotte?
@AbbyGreenhill (45490)
• United States
12 Aug 16
I will believe it when it happens...I don't know how truthful she is/was.
1 person likes this
@Jessicalynnt (50523)
• Centralia, Missouri
13 Aug 16
@AbbyGreenhill that's a good point after all of that.
@crazyhorseladycx (39503)
• United States
12 Aug 16
mercy sakes :( i hope that y'all aint gonna be responsible fer those gouges'n the floor :( what a mess! i'm glad that gals' gonna give ya yer funds back. shame ya didn't get such'n writin' 'r recorded...she could go back'n her word.
1 person likes this
@AbbyGreenhill (45490)
• United States
12 Aug 16
The conversation was over the phone so I have no proof so I'm not all that convinced she will do as she said.
1 person likes this
@AbbyGreenhill (45490)
• United States
12 Aug 16
@crazyhorseladycx I will plaster her name all over social media and every 'rating site' there is if she doesn't do what she said.
1 person likes this
@crazyhorseladycx (39503)
• United States
12 Aug 16
@AbbyGreenhill i hope she's true to her word, hon. if'n not, ya might remind her that a southern's gal's word's her pride 'n honor...

@just4him (323168)
• Green Bay, Wisconsin
12 Aug 16
Wow! I'm glad it was resolved and you'll get all your money back plus food loss.
@AbbyGreenhill (45490)
• United States
12 Aug 16
thanks, I just hope she follows through.
1 person likes this
@AbbyGreenhill (45490)
• United States
13 Aug 16
@just4him I will believe it when I see it credited to my account. I gave up trusting people long ago LOL.
1 person likes this
@just4him (323168)
• Green Bay, Wisconsin
13 Aug 16
@AbbyGreenhill That would be a good thing. I hope she does too.
1 person likes this

@JESSY3236 (22247)
• United States
12 Aug 16
Sorry for all trouble you had. But that fridge does look nice.
1 person likes this
@AbbyGreenhill (45490)
• United States
12 Aug 16
In a rental it will only look that way for a month or so LOL
1 person likes this
@Hatley (163772)
• Garden Grove, California
16 Aug 16
I hope you are moving as that lady did not sound really ni ce to deal with.















