Inconsistent Internet Connection - freakin' AT&T!
By Michelle
@infatuatedbby (94909)
United States
December 8, 2016 1:44pm CST
I am having inconsistent internet connection for the past few days! I haven't called in yet but it gets quite annoying as I'm doing Swagbucks surveys and when the connection gets disconnected, I can't continue where I left off in the survey! The connection would get disconnected and restart immediately shortly, but five times a day is excessive! I may have to call tomorrow and have someone check out the lines or something. It is probably because the house across the street is moving and they probably disconnected their internet, so someone may have 'wiggled' our connection!
I'm very annoyed. How long do you wait before you make a call regarding Internet? I hope your internet connection is more steady than mines!
13 people like this
13 responses
@Madshadi (8840)
• Brussels, Belgium
8 Dec 16
With my previous provider that was happening a lot. They used to mention several reasons (none which turned out to be true) for the connection problems. For example, too many electronics at home interfering with wifi network. When I switched to another internet provider the problem disappeared.
I would call them the first thing in the morning if I were you
2 people like this
@infatuatedbby (94909)
• United States
8 Dec 16
It is morning still, 10 minutes shy of noon but I hate being on hold. It usually breaks my day because I always get a headache listening to their music / and waiting.
However, 3 days is enough with the inconsistency. I'm paying them money for what!? I will contact them tomorrow if this problem persists.
1 person likes this
@infatuatedbby (94909)
• United States
8 Dec 16
@Madshadi Yes its a free call - toll free number. I prefer in the early morning by now its a long call wait.
1 person likes this
@Madshadi (8840)
• Brussels, Belgium
8 Dec 16
@infatuatedbby Try early in the morning you have a better chance I believe.
Is it a free call?
1 person likes this
@much2say (57760)
• Los Angeles, California
8 Dec 16
We don't have AT&T, but I did have trouble yesterday and one time a couple weeks back. Usually it comes back after a couple hours (I don't know why it happens exactly, but I figure something must be going on). But if it didn't come back on all day, then I would certainly make a call. Oh man, it has happened to me during surveys before - and I hated it because there was nothing I could do (super annoying when it was a survey worth a decent amount!).
2 people like this
@much2say (57760)
• Los Angeles, California
14 Dec 16
@infatuatedbby Everyone is doing their online holiday shopping and clogging up the internet 
. I don't know how Santa does it ! I hope that survey wasn't too long!
. I don't know how Santa does it ! I hope that survey wasn't too long!1 person likes this
@infatuatedbby (94909)
• United States
8 Dec 16
The past few days, I've read a few members experiencing internet connection problems too! I'm sure its also because there are so many people using the network around too and we all depend on wifi/internet :)
Yeah I was so annoyed! I was doing surveys and was ALMOST finished too!
1 person likes this
@infatuatedbby (94909)
• United States
14 Dec 16
@much2say
I've been on a roll for the surveys now! Even though the internet isn't all that works but every time I am doing a survey ~ I hope to not be disconnected and it is working :)
@ElusiveButterfly (45941)
• United States
9 Dec 16
Ours will just stop without warning. Not sure why this happens either. I guess I should check with the provider to see why this happens.
1 person likes this
@ElusiveButterfly (45941)
• United States
10 Dec 16
@infatuatedbby I hope they resolved the issue for you.
1 person likes this
@infatuatedbby (94909)
• United States
10 Dec 16
@ElusiveButterfly Not yet :(
Tech #1 couldn't fix it
Tech #2 couldn't fix it.
Scheduled for another tech today, so annoying! 
1 person likes this
@infatuatedbby (94909)
• United States
9 Dec 16
I ended up checking ~ they said something is wrong with the line outside and a tech will come by tomorrow.
1 person likes this
@celticeagle (189793)
• Boise, Idaho
9 Dec 16
Someone yesterday was saying that AT&T was not doing a good job. I have had some issues with Swagbucks the last few days but I think it is my browser. Have you cleaned you browser data recently? Might help a bit.
1 person likes this
@celticeagle (189793)
• Boise, Idaho
9 Dec 16
@infatuatedbby ......I do SB surveys every few days. I don't qualify for many but still get 1 SB for trying up to 5-8 of them.
1 person likes this
@infatuatedbby (94909)
• United States
10 Dec 16
@celticeagle Oh yes but with the internet ~ sometimes I'm half way and my connection disconnect!
1 person likes this
@infatuatedbby (94909)
• United States
9 Dec 16
YES! I saw two posts regarding AT&T.
I have problems with surveys for Swags, what about you? I've cleaned my browser (I do daily).
1 person likes this
@infatuatedbby (94909)
• United States
9 Dec 16
They said something is wrong with the lines outdoors and will send out a tech.
I also was transferred to a special line courtesy something because I was not happy with the price being increased 'again', they compromised me the original price I've been paying instead of the increase to $57 for 18mpbs. I hope you internet gets better ~ I'd just ask to be transferred to upper management if they can't help you out!
1 person likes this
@infatuatedbby (94909)
• United States
10 Dec 16
@just4him IT is still broken the connection.. 2 techs. came by and no solution yet.
1 person likes this
@just4him (323168)
• Green Bay, Wisconsin
9 Dec 16
@infatuatedbby I'm glad you were able to get the help you sought.
1 person likes this
@infatuatedbby (94909)
• United States
14 Dec 16
It looks like everyone worldwide is experiencing internet problems! It must be everyone shopping for the holidays =) ih ope your internet gets better soon!
1 person likes this
@infatuatedbby (94909)
• United States
14 Dec 16
@Julie555 Haha yes it surely is! Many members are experiencing the same especially AT&T connection. What kind of Internet provider do you have?
1 person likes this
@infatuatedbby (94909)
• United States
8 Dec 16
We are going to unplug and plug all the wires back into the router and hopefully won't encounter any more problems. If so, I will have contact them!
1 person likes this
@PatZAnthony (14749)
• Charlotte, North Carolina
8 Dec 16
This is the 3rd post read by me about AT&T so guessing they are terrible everywhere?
1 person likes this
@infatuatedbby (94909)
• United States
9 Dec 16
Yes indeed! I read two others the other day & I'm not alone! They're doing horrible =/ AND claiming theres an increase next month. Yeah right ~ I was transferred & compromised the same price I've been paying.
@Tampa_girl7 (54714)
• United States
10 Dec 16
Our AT&T service really stinks too.
1 person likes this
@infatuatedbby (94909)
• United States
10 Dec 16
Tech #1 came said outdoor problem. Tech #2 came said it's indoor problem.
Tomorrow another Tech #3 will come.
1 person likes this
@infatuatedbby (94909)
• United States
10 Dec 16
@Tampa_girl7 Yes indeed
I will call them tomorrow and tell them to forget it. I don't want strangers in the house. If they can't send someone with experience to fix our problem then don't come.
Right now our internet is working and if everyone keeps coming, opening / closing the line - I don't want to be OUT of internet. The tech #2, said when she checked the line outside the previous tech #1 forgot to put some screws back in or something like really?!
@moffittjc (128824)
• Gainesville, Florida
9 Dec 16
I don't have AT&T, but I have been having the same issue with my internet connection the past few days. It is very frustrating that it keeps going out, especially since it's only for a split second, but it's enough time to boot me off of whatever internet site I happen to be on at the time. Very frustrating!
1 person likes this
@infatuatedbby (94909)
• United States
9 Dec 16
YEAH - It is even though it doesn't take too long to start back up but it'll make my page go blank on whatever I've been doing and just so happens when I'm on Swags!
They are sending out a tech tomorrow afternoon ~ something is wrong with the lines 'outdoors'
1 person likes this
@infatuatedbby (94909)
• United States
9 Dec 16
@moffittjc 2 of his 3 techniques tried did not work and he is still getting an error. He said he will try one more time and if he can't fix the internet someone will come.
1 person likes this
@moffittjc (128824)
• Gainesville, Florida
9 Dec 16
@infatuatedbby Luckily, it's an outdoor problem and not an indoor problem. They won't work on the cable lines inside the house, only the ones outside the house. Hopefully, they'll get your problem resolved quickly when they get there.
@infatuatedbby (94909)
• United States
8 Dec 16
I have had to call them a few times, but so far its steady again.
I hate calling and waiting!
By the way, went to get gas today the TV commercial wasnt working at my stall :) ha
1 person likes this
@infatuatedbby (94909)
• United States
8 Dec 16
@Plethos I am calling right now - feed up! The normally take a few days to come out here when they need to!
The normally take a few days to come out here when they need to! @Plethos (13718)
• United States
8 Dec 16
@infatuatedbby - when i called they did a test from thier end and it was determined the modem was the problem, repair guy came the next day and in about 20 minutes got a new one in its place and the internet was running like a beast. the screen on the gas stall wasnt working? see, your day is getting better.
@infatuatedbby (94909)
• United States
9 Dec 16
It is working now the tech is coming out later this afternoon also
1 person likes this
@infatuatedbby (94909)
• United States
9 Dec 16
@amandajay I have only been on mylot here and there lol
1 person likes this
@amandajay (23262)
• New Zealand
9 Dec 16
@infatuatedbby oh you are here.. I thought you are missing,,lol
1 person likes this
