Never,never,again will I do this.
@amadeo (111937)
United States
February 25, 2017 5:55pm CST
Good evening for some reason today feel like Sunday.
I will never again go on a family plan.Mike been on the phone for one hour or so.
I was on my daughter cell phone as this is a family plan.Worked out well for years.So she moved to South Carolina.Then she got lay off from work and could not pay the cell phone any more.Fine.So we had to go on our own.
I have spend time at Verizon store to get my account set up individual.
My daughter call customer service so many times to get this straightened out.
I was unable to do anything as the account was in her name.Anything to be done have to go through her.This is BS.
Finally got the account sort of set up.Then they could not do anything till my daughter pay off her phone.They could not set up the account.
they are waiting to hear from her to get this straightend out which she call many times.They try to call her and the phone was off.
I will never ever go on anyone family plan.Never.
I am not done yet.So I told Mike if they still give us the runaround.
I am going to drop it and go somewhere else.
This was the worst mistake I made.The things you have to go through with this.
14 people like this
14 responses
@garymarsh6 (23979)
• United Kingdom
26 Feb 17
Yes you have learned the hard way. You won't be the first and you certainly won't be the last!
3 people like this
@amadeo (111937)
• United States
26 Feb 17
@garymarsh6 so I have heard from some of the comments here
2 people like this
@KrauseHome (36445)
• United States
26 Feb 17
It should not be held against you if you were not the one with the phone bill in the first place unless you had to cosign to get the phone. Many times anymore the way these Cell phone companies work is Crazy. Seems like no one knows what the left hand is doing. Was this the company themselves telling you this, or just a store and if it was the company themselves, did you explain the situation to them?
2 people like this
@amadeo (111937)
• United States
26 Feb 17
@KrauseHome yes I have .over and over and over again
1 person likes this
@TiarasOceanView (70020)
• United States
26 Feb 17
Yes they love to take advantage of people.
I was done a long time ago with their shenanigans.
1 person likes this
@amadeo (111937)
• United States
26 Feb 17
@TiarasOceanView look like I may be doing this.
1 person likes this
@amadeo (111937)
• United States
26 Feb 17
@Jillybean1222 it is a big hassle and still working on it
@JamesHxstatic (29410)
• Eugene, Oregon
26 Feb 17
Verizon is pain to deal with I know, but then, they all are.
1 person likes this
@amadeo (111937)
• United States
26 Feb 17
@JamesHxstaic still have not got this settled.I gave up.So let them chase me.LOL
1 person likes this
@amadeo (111937)
• United States
27 Feb 17
@JamesHxstatic your right they are a pain to deal with
1 person likes this
@allknowing (153544)
• India
26 Feb 17
You are stuck it seems like. Hope it will soon be sorted out and you are on your own.
1 person likes this
@AbbyGreenhill (45490)
• United States
26 Feb 17
Verizon screws you over - switch you will be better off.
@Poppylicious (11134)
• United Kingdom
25 Feb 17
The only thing we share with family is blood and Netflix, both of which are far less complicated than phone plans!
