Computer update

@KristenH (33591)
Cuyahoga Falls, Ohio
July 1, 2017 6:38am CST
Last night, the Mac OS Sierrra software installation failed, like I thought it would be. I've contacted Apple Care via email and called my Senior Case advisor via voicemail and also email. I've heard back from him last night via email. He said taking it to Apple would be the best place for diagnosis. I've also heard back from my brother, when I've let him know that the MacOS Sierra installation failed. On Monday morning, he would take me to Apple as soon as I hear back from my senior case advisor to schedule an appointment. If not today. I'll schedule one for Monday morning and pass on going to the gym. So I'm going to save the rest of my work this weekend and see if I do repair and replace it. I might have to move some Paypal money today into my savings to be there on Monday. If we can't do it on Monday, it would have to be next weekend for sure. When I make an appointment for Apple, I'll let you know what they say if it can repaired, or if I got a new computer. So I might be offline for awhile if it's the latter. I'll keep you posted.
10 people like this
11 responses
@allen0187 (59645)
• Philippines
1 Jul 17
Hope things pan out right for you!
2 people like this
@KristenH (33591)
• Cuyahoga Falls, Ohio
1 Jul 17
Thanks. Me too.
1 person likes this
@allen0187 (59645)
• Philippines
1 Jul 17
1 person likes this
• Defuniak Springs, Florida
1 Jul 17
I hope that doesn't effect your writing too badly.
2 people like this
@KristenH (33591)
• Cuyahoga Falls, Ohio
1 Jul 17
Not too bad, except when Scrivener and Open Office doesn't respond a lot. But it would be backed up. I might go next Friday after I get paid from Upwork next week.
@Shavkat (141906)
• Philippines
1 Jul 17
I hope it will be fixed soon.
1 person likes this
@Shavkat (141906)
• Philippines
2 Jul 17
@KristenH I hope you can have the best option, my friend.
1 person likes this
@KristenH (33591)
• Cuyahoga Falls, Ohio
2 Jul 17
@Shavkat Me too. I know it's probably a long shot for it to be repaired now. If I brought it over last year to fix it, this computer would've lasted longer and accepted OS Sierra's installation. If they can fix the already water-damaged hardware/keyboard, it would be a miracle. And then I can do OS Sierra when I come home.
1 person likes this
@KristenH (33591)
• Cuyahoga Falls, Ohio
1 Jul 17
Me too. If it can be repaired, it would be a long waiting period. If not, I would buy it on same day before my brother goes back to work.
1 person likes this
• Eugene, Oregon
2 Jul 17
I hope that you do get a new one. That would be great!
1 person likes this
@KristenH (33591)
• Cuyahoga Falls, Ohio
2 Jul 17
Me too. It would be a MacBook, regular, Air or Pro. If I added the 3-year protection plan, it would cost me an extra $250 at Best Buy. So I'm going to pass on it.
@just4him (323168)
• Green Bay, Wisconsin
1 Jul 17
I hope it can be repaired.
1 person likes this
@KristenH (33591)
• Cuyahoga Falls, Ohio
1 Jul 17
@just4him I agree. We can check at Apple first and then Best Buy before lunch and errands. I did see ones for $1200. I'm willing to pay that and nothing higher.
1 person likes this
@KristenH (33591)
• Cuyahoga Falls, Ohio
1 Jul 17
That's what I'm hoping too, if they can fix the keyboard/hardware. If not, we'll go to Bestbuy. Since Chromebook doesn't support Apple documents, that's out of the running now.
1 person likes this
@just4him (323168)
• Green Bay, Wisconsin
1 Jul 17
@KristenH Best Buy is a good option.
1 person likes this
• United States
2 Jul 17
Having computer issues is not a fun way to spend the holiday weekend!
1 person likes this
@KristenH (33591)
• Cuyahoga Falls, Ohio
2 Jul 17
I know. Right now it's cooperating, except for Icloud lately.
1 person likes this
• United States
2 Jul 17
@KristenH Well, good! Who cares about iCloud anyway!
1 person likes this
@KristenH (33591)
• Cuyahoga Falls, Ohio
3 Jul 17
@Jeanniemaries I know. Normally it bounces once a day. But for the past week, even with multiple reboots, it pops up more than 3x a day. It won't go away. And when I try to go to Internet Accounts, it wouldn't load in the system preferences pane.
1 person likes this
@snowy22315 (208760)
• United States
2 Jul 17
Oh how aggravating! If I may make a suggestion, I would buy a cheap back up. Nothing is worse than being without your PC!
@LadyDuck (502202)
• Italy
1 Jul 17
It's a long waiting until Monday, I suppose they do not offer the service during the weekend.
1 person likes this
@KristenH (33591)
• Cuyahoga Falls, Ohio
1 Jul 17
They do offer services. But I'm going on Friday morning instead. Just made a reservation for the Friday slot. I need time to back-up my documents and transfer money to my savings account next week. Plus it depends on my brother's work schedule. We're going out to lunch and do errands on the same day--will be late for Upwork though.
1 person likes this
@Freelanzer (10782)
• Canada
3 Jul 17
Apple computers are quite pricey so I hope you can get it repaired.
@TheHorse (238275)
• Walnut Creek, California
1 Jul 17
I hope things can be fixed. I dread installations, updates, etc.
1 person likes this
@KristenH (33591)
• Cuyahoga Falls, Ohio
1 Jul 17
Me too. But I think it's a real long shot, since the water had spread a year ago. The Sierra update was worth a shot in the dark.
@DianneN (254949)
• United States
3 Jul 17
I hope it can be repaired by Apple. I only know Safari. Apple is very helpful when you can get an appointment! Good luck.