I've been penalized due to technical issue!?

@tech40 (23128)
Philippines
October 30, 2018 1:52am CST
I've been an online teacher for almost 3 to 4 months already. Earlier I'm waiting for my open book to be booked, but suddenly when I check my salary I noticed that I've been charged for something. I looked back to my schedule and it shows that no one booked at that time but yet I've been penalized and tagged as absent! This isn't the first time that I got penalized due to a technical issue, they're willing to refund the penalties but it'll be paid on next cut off. I'm getting tired of this penalties, I think I'm going to switch to other home based job. How's everyone!
6 people like this
6 responses
Nicckholla
@Nickzter1331 (4229)
• Philippines
30 Oct 18
They are so careless.. you better look for another one.
1 person likes this
Jandie
@tech40 (23128)
• Philippines
24 Jun 19
I'm not sure if just a system glitch, but they're able to fix the issue immediately
1 person likes this
Nicckholla
@Nickzter1331 (4229)
• Philippines
25 Jun 19
@tech40 at least they fixed it immediately... hehe
1 person likes this
Jandie
@tech40 (23128)
• Philippines
25 Jun 19
@Nickzter1331 Yeah that's right and I'm so glad that they do that, because other company just simply ignore you
rsa101
@rsa101 (37952)
• Philippines
30 Oct 18
Wow they should do something about it else they will lose a lot of teachers who experience the same issues you do.
1 person likes this
rsa101
@rsa101 (37952)
• Philippines
24 Jun 19
@tech40 That is good to know but I think they should check before they penalize someone since doing so might cause the teachers to get discouraged using their platform.
1 person likes this
Jandie
@tech40 (23128)
• Philippines
24 Jun 19
I got refunded and the penalty is removed, I'm glad that they immediately take an action about it
1 person likes this
Jandie
@tech40 (23128)
• Philippines
24 Jun 19
@rsa101 It's a system generated, that's why I reported it to them and I'm so glad that the penalty is removed immediately
1 person likes this
rakski
@rakski (112925)
• Philippines
30 Oct 18
What can I say?!?! Just screenshot. And be patience. Goodluck to your future jobs too. I hope you gound a better one.
1 person likes this
Jandie
@tech40 (23128)
• Philippines
24 Jun 19
Yeah I just sent them some screenshot about the issue, and further explanation about what happened and then everything is already settled
Bhem
@JustBhem (70555)
• Davao, Philippines
30 Oct 18
My friend who works as an Online Teacher doesn't have this kind of issue. But at least they are going to refund you. And there are still a lot of online sites there for you.
Lord Shalom Mondijar
@Loyd12 (154)
• Zamboanga City, Philippines
30 Oct 18
No company is perfect because companies are made by humans therefore not perfect. :)
1 person likes this
Jandie
@tech40 (23128)
• Philippines
24 Jun 19
Yeah, that's right, and I'm so glad that they're able to resolve the issue immediately
Jasmin Ruru
@JasminRuru (590)
• United States
28 Jun 19
i hope they can fix it