What has been your experience with Customs in other countries?
By Lee Boueri
@CoachME (139)
Sydney, Australia
January 26, 2019 4:00pm CST
I use to visit the US every year. An annual bankers conference provided the legitimate excuse to give my wife and because we are such long way away from the rest of the world (20 hour flight), I would leave 2 weeks before the conference to take in 2 new US cities every year (1 week in each).
I travel on an Australian passport and consider my self Australian even though I was born in Lebanon. My mum migrated to Australia in 1966 when I was 3, We became citizens when I was 8 and have not lived anywhere else in the world. I love living in Australia and consider it a great example of a successful multicultural society having visited now over 35 countries. I married a girl from Hong Kong, have 2 boys raised and educated here and they cant imagine anyone thinking they were anything but Australian.
M first trip was to New York, a city I always wanted to visit. My business in those days was thriving and I had booked a Qantas direct 1st class seat. Having never flown first class, I felt overwhelmed by the service. I was met at the arrivals terminal by a Qantas employee with a sign with my name on it, who walked with me to the luggage collection area, pointed out the customs area and left saying “Welcome to NY, I hope you enjoy your stay and we will look forward to seeing again on your way home. “
That level of courtesy and service that was extended to me from the moment I had checked in in Sydney till I got my luggage in NY was exceptional.
So I was thrown off guard when I reached the customs desk and a CBP officer grabbed my passport ignoring my hello. My first thought was “He will be friendly when he realizes I’m Australian because Australia and the US have a great relationship. After all we are nearly the 51st state.” .
What you may not be aware of if you are not Australian is that Australia, New Zealand and the US are party to an agreement called the ANZUS treaty vowing to support each other against any attack from another country. This is obviously in our favor as we have 1/10 of the US population spread across a similar land mass. I remember in the 80’s and 90’s when the USS Missouri visited, NZ denied it entry because it had a “No nuclear” policy but Australia not only welcomed it, we set up hotlines for sailors to meet Australian girls while on R&R. So you can imagine my dismay when after having my fingerprints taken and a retina scan he started a very aggressive line of questioning.
“Why were you in Australia?”
“Because I live there, I’m Australian.”
“That's not what your passport say, why are you lying to me?”
“Sorry? It’s an Australian Passport”
“Where were you born?”
“I see, Lebanon. I’m an Australian citizen”
“I’ll ask you again. How long have you lived in Australia?”
I was starting to feel like a criminal. I had to stop and think about counting back the years from 66 till then. FInally I settled for;
“Nearly all my life, my mum migrated when I was 3.”
“ You have never lived anywhere else?”
“No.”
“What are you doing in the US?”
“I’m attending a conference?”
“What's your occupation?
“I'm a banker.”
“ Where’s the conference?”
“Chicago.”
“This is New York, not Chicago.”
“I know, I thought while I’m here I’d take the opportunity to visit New York, we grew up on diets of US TV you know” I smiled trying to tone down the conversation. But the look on his face suggested he was not having a bar of it I trailed off by mumbling “Welcome Back Kotter, Seinfeld, Law and Order..”
“Who are you travelling with?”
“ No one, I’m on my own”
“You come all the way to the US on your own? I find that hard to believe.”
“I am meeting up with an Aussie contingent in Chicago at the conference.”
“Who do you know in New York? “
“No one.”
“Your visiting New York on your own, you don’t know anyone and your travelling on your own. This is very suspicious.”
“Look, I don't know what you think or what sparked your suspicion but I am starting to feel very intimidated. Isn't this the land of innocent until proven guilty? At this point either you send me back home or let me in, I dont care, but I am getting pissed at being made to feel like a criminal.”
He ignored me and continued
“Where are you staying?”
“Ritz at Battery park.”
He paused for a moment looking down. Stamped my passport and handed it back to me without looking at me and as fast as he could says “Welcome to New York, enjoy your stay. NEXT” and looks right past me.
Clearing customs in Sydney on my return flight the customs officer smiles at me, hands me back the passport and says “welcome home”. Almost bought a tear to my eye.
“Glad to be home” I smile back.
That year I was renewing my passport and recounted the incident to the official interviewing me for the passport. He says,
“You know what, we just need the town you were born in, we dont need to include the country.”
Then he leans forward, looks around to make sure noone can hear him and say, “if they ask you where that is, just say it’s a little town in the outback, they wont know the difference.”
I dont know if that was the right thing for him to do but its typical of Australian larrikinism and sure enough, I was never given the 3rd degree by CBP again.
4 people like this
6 responses
@Torunn (8606)
• Norway
22 Feb 19
I'm mainly travelling in Europe so the only customs check is to the UK, and there everything is automatic. The one time I went to Australia they checked the canned fish I brought for my friend, that was about it. I travelled on to New Zealand from Australia, they insisted on cleaning my hiking boots even though they had been cleaned by customs in Australia. They really didn't trust them :-)
Customs in the US on the other hand ...
Why do they assume that I want to stay? I've been there to visit friends, I've got no plans to stay. Every time I really wanted to ask them why I would want to leave Norway for the US, but decided it was probably faster just to look as sour as they did.
But I think it might be the reason they asked you so many stupid questions. The husband of a friend of mine is from Iraq. He lived there for two years, then some years in Syria and was really young when he came to Norway, but he can't be bothered to even try getting into the US.
1 person likes this
@ThreeTeddies (2038)
• United Kingdom
27 Jan 19
Some petty officials seem to think they have the power of God and can be so arrogant in trying to prove it. Personally, being a good Scotsman, I'd have followed that good old Scots tradition and 'stuck the heid on him'!

1 person likes this
@paigea (36143)
• Canada
28 Jan 19
I have never had a bad experience but I have found that it is best to answer questions simply and not add any comments about anything. My friend was born in the US while his parents were living there briefly. They returned to Canada when he was an infant. He became a Canadian citizen as a small child. He never had any problem with customs until a few months ago. The American customs said he was not allowed to be traveling on a Canadian passport since he was born in the US and therefore American. He was delayed and missed his connecting flight. Eventually he was allowed to continue.






