Annoying Amazon seller drama

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How y’all doing today? Here in Minnesota it is Friday, 1233Pm and 36 degrees F. Jumping on the treadmill for 20-30 minutes before starting to get ready for my early evening shift starting at 330P. I use Amazon a lot and rarely have any issues but I am encountering a super annoying one currently. I started an EMT course (Emergency medical technician) and required, of course, is a textbook for it. Currently I am in their Phase 1 class?m, which is online until June and then will be an “in real life” skills class before verification. I ordered this textbook back on Feb 8th. I didn’t realize it at the time, but it stated estimated delivery time was between March 12-March 28th. I got antsy a week ago and asked the seller for their tracking number, in which they stated they had none since they use “bulk shipping” through UPS... I figured i might have accidentally ordered from an international seller, which understandably would take much longer than domestic, and no. They ship from Texas. So what the heck is taking so long? I emailed the sales person on Amazon who stated they would “look into it”. Now I am burdened with wondering if I should be ordering another copy ($70) and then sell this one or get a refund should it ever arrive. But then, knowing my luck, the two would arrive at the same time. I am getting antsy because there are 20 some odd textbook chapters to read and assignments, and I don’t want to fall super far behind. One thing I am not though, is patient! Ugh! You have any bad luck with sellers like this?