Our flight home - almost missed the flight

@rsa101 (37932)
Philippines
June 16, 2019 9:44am CST
We just finished attending my cousin’s wedding celebration. Today we were scheduled for our flight home. Maybe we were just too relaxed about yesterday’s celebration that going home didn’t feel like going home. When we arrived at the airport we were told that they already stopped accepting passengers and closed our flight. We were kind of shocked but we pleaded that the plane was still there and they haven’t boarded yet the plane anyways. After sometime we were given consideration since our seats weren’t even occupied. I felt that the customer service staff just wanted to power tripped us for arriving late. Were now safe back home and my son would start his school tomorrow.
14 people like this
14 responses
@Nakitakona (56302)
• Philippines
16 Jun 19
That's good you've be given consideration. Actually it is a form of discipline for passengers who are late for boarding.
3 people like this
@rsa101 (37932)
• Philippines
16 Jun 19
I guess so we weren’t very late actually just 15 minutes before flight and the plane was even running and boarding passengers yet. When we were at the departure area all passengers were still there waiting just like us.
2 people like this
@Nakitakona (56302)
• Philippines
16 Jun 19
@rsa101 Sp, why are they treating you like that?
2 people like this
@rsa101 (37932)
• Philippines
16 Jun 19
@Nakitakona I dunno maybe we were really the last passengers to check in.
2 people like this
@Aansh13 (11251)
• New Delhi, India
16 Jun 19
Glad! I had a similar experience long back while I was returning from my cousin's wedding. I hot little late and ground staff refused to take me on the plane... It was tough time dealing with that
2 people like this
@rsa101 (37932)
• Philippines
16 Jun 19
True they will try to have you rebooked your flight. My case was that they haven’t even boarded the plane snd our seats were not given to anyone so what’s the fuss about not allowing us to board.
2 people like this
@rsa101 (37932)
• Philippines
17 Jun 19
@Aansh13 I guess that is their opportunity to vent their frustration for tardy passengers because they also receive the brunt of the passengers when delays do happen.
1 person likes this
@Aansh13 (11251)
• New Delhi, India
17 Jun 19
@rsa101 They do that... I don't know why... Some cranky heads
1 person likes this
@allknowing (130066)
• India
16 Jun 19
But rules are rules
2 people like this
@rsa101 (37932)
• Philippines
17 Jun 19
Yeah that’s what they told us before allowing us to board.
2 people like this
@rsa101 (37932)
• Philippines
17 Jun 19
@allknowing Yeah I guess their way of taking revenge when they also gets delayed they also take in the brunt of the passengers anger. Now is their time to put the blame on us passengers who are late. As I said to them we can still ride on the plane since the plane has not boarded the passenger still and the seat was not given to others still so the seats are technically ours yet. That was then they decided to take us in.
1 person likes this
@allknowing (130066)
• India
17 Jun 19
@rsa101 They make a fuss and then finally relent I got delayed once and so I know (lol)
2 people like this
@acelawrites (19273)
• Philippines
16 Jun 19
Looks like it's a bad customer service. You can complain for that!
2 people like this
@rsa101 (37932)
• Philippines
16 Jun 19
Oh I am tempted by that but the fact that they made effort to still accommodate us then I just wanted to let it go. Partly we we’re also to blame but the plane hasn’t even boarded yet and our seats were not given to anyone why refuse us to board.
1 person likes this
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
@acelawrites, I already suggested to him to write an incident report to management in MIA.
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
@rsa101 , at least you exercised your right as passenger .
@JustBhem (70555)
• Davao, Philippines
16 Jun 19
Thank God you are able to board the plane.
2 people like this
@rsa101 (37932)
• Philippines
16 Jun 19
Yeah was close call but we managed to convinced them that we’re technically not late they were just early to close. They even had not boarded the plane yet and the plane was still not running.
2 people like this
@rsa101 (37932)
• Philippines
17 Jun 19
@JustBhem they said they closed several minutes before we arrived. The thing is that there were a ling line and there’s no information about it closing. They even have not boarded so technically we’re still not late.
2 people like this
@JustBhem (70555)
• Davao, Philippines
16 Jun 19
@rsa101 I wonder what was their reason why they did not let you board the plane on the first place.
2 people like this
@didinedhia (8475)
• Algeria
16 Jun 19
Glqd youdidnt miss it loool
2 people like this
@rsa101 (37932)
• Philippines
17 Jun 19
That was a fifteen minute negotiation and pleading from them that they decided to allow us in.
2 people like this
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
@rsa101 wow, too long negotiation.
1 person likes this
• Algeria
17 Jun 19
@rsa101 omgg!!! 15 min!! glad you made it!
1 person likes this
@popciclecold (35080)
• United States
17 Jun 19
Wow, that really sucks, glad you made it home..
2 people like this
@rsa101 (37932)
• Philippines
17 Jun 19
Just haggled with them to allow us to board since its not yet boarding and the seats were still empty so we can technically take it.
@SIMPLYD (90722)
• Philippines
17 Jun 19
Was that Cebu Pac and from Legazpi?
1 person likes this
@rsa101 (37932)
• Philippines
17 Jun 19
Yes but its from Naga Airport not in Legaspi. This was the free flight they gave us from the Legazpi cancellation. It seems they were not prioritising us because ours was a free flight.
2 people like this
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
Maybe Cebu Pacific, they're always miserable.
1 person likes this
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
@rsa101 that might be the reason, you have to report that incident to also give them a lesson of the rejection despite the plane is not yet on the runway.
@hereandthere (45651)
• Philippines
16 Jun 19
how near is the airport? was the plane full?
2 people like this
@rsa101 (37932)
• Philippines
16 Jun 19
It was we were the last to check in. We were just a few minutes before it closed.
2 people like this
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
The plane originated from Bicol to Manila to his home .
1 person likes this
@rakski (112925)
• Philippines
16 Jun 19
where did you go? I am glad you were able to make it otherwise you have to buy again the tickets
2 people like this
@rsa101 (37932)
• Philippines
16 Jun 19
As I mentioned in my previous post we attended wedding last Saturday. Yes I admit we weren’t in a hurry to go to the airport because it was near our place. They just closed check in earlier since we were the only passengers that hasn’t checked in so they closed earlier. We were there 15 minutes before departure. And they haven’t boarded the passengers yet and the plane wasn’t even starting to run its engines.
1 person likes this
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
@rakski, he attended the wedding of his cousin in Bicol. I learned this from his previous discussion.
1 person likes this
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
That was shocking indeed. It's still boarding time and why refused you to board. Better write an incident report to the management or to Tulfo brothers.
1 person likes this
@rsa101 (37932)
• Philippines
17 Jun 19
I am tempted but since they allowed us to board I feel like I would just magnify situation which could affect my relationship with them. I’ll just charge it to experience and maybe avoid to commit the same mistake next time.
1 person likes this
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
@rsa101 the best not to do the same mistake again.
@DianneN (246589)
• United States
17 Jun 19
You were very lucky they did that for you. They refuse to do that in the USA.
1 person likes this
@rsa101 (37932)
• Philippines
18 Jun 19
Yeah seems like it. And we’re back home safely.
1 person likes this
@rsa101 (37932)
• Philippines
18 Jun 19
@DianneN Oh yes you were out as well. So how was your trip?
1 person likes this
@DianneN (246589)
• United States
18 Jun 19
@rsa101b. Btw, so are we.
1 person likes this
• Agra, India
19 Jun 19
Ohh...missing a flight could have been terrible. You just made it on time.
1 person likes this
@rsa101 (37932)
• Philippines
19 Jun 19
Yeah and a few minutes arguing with them to convince them to allow us in. Fortunately the staff relented when she saw we were determined to go since they could not give enough reason why they denied us entry just because we were a few minutes late.
1 person likes this
@rsa101 (37932)
• Philippines
19 Jun 19
@amitkokiladitya Yup we did our best to convince them to let us in. We did not cause them to delay since the passengers were not yet boarded in the plane. They were just too lazy to let us in.
1 person likes this
• Agra, India
19 Jun 19
@rsa101 ohh....they can ne really rigid at times. I'm glad you managed to get in.
1 person likes this
@Nevena83 (65282)
• Serbia
16 Jun 19
I'm glad you got into the plane anyway.
2 people like this
@rsa101 (37932)
• Philippines
16 Jun 19
We’re lucky to be given the chance.
2 people like this
@cacay1 (83223)
• Cagayan De Oro, Philippines
17 Jun 19
He was lucky , he's request was granted