Think of the Solution, Not the Problem

@patgalca (18481)
Orangeville, Ontario
June 30, 2019 5:37pm CST
I saw that quote somewhere online today and I wish I had heard it three days ago. My daughter kept telling me to chill because I was freaking out.. Actually, I wish the people at my cell phone provider had thought to tell us to change all passwords. As I wrote in another post, my husband's cell phone was shut down as someone transferred his account to another provider. First thing you should do when this happens is CHANGE YOUR PASSWORDS, not only for your cell phone provider but for your banks if you do any banking online. The hackers took almost $6,000 from my husband in e-transfrers all to the same person (so hopefully they can get to THEM). The bank will give my husband the money back because he had no phone during the time those transfers took place and we have a lot of proof of that since I spent all weekend on the phone trying to get this resolved. I came up with the solution, but I only wish I had thought of it sooner. Now my husbands accounts and credit/debit cards are all frozen. He has no access to his money for the time being. He is flying home today and he was asked to pay for his luggage but he had no way to pay them because they wouldn't accept cash. Oh well, luggage checked for free! So, please, everyone, change your passwords to all your accounts regularly. Don't wait until something happens. In our case it was our phone and it never occurred to us that our banking information would be accessed. I have heard this advice (change your passwords regularly) all the time and never really heeded the advice. I sure as heck am now!
5 people like this
3 responses
• United States
1 Jul 19
yes ma'am, 'tis key to do such with all yer accounts. they used to recommend e'ery 6months 's a rule 'f thumb. these days, with the abundance 'f hackers, prolly e'ery 3 months? if'n not more oft. 't might 'lso pay ya to look 'nto life lock 'r one'f those other companies fer the future. 'tis a monthly 'xpense most folks don't wanna 've, but 'tis like insurance. great when ya need 't. the airport folks'd not take 'is cash?? sigh.... glad they checked such fer free then. i jest dunno 'bout the world these days? anybody can use yer credit/debit card # with no proof 'f identity. write a check'n they want yer drivers lic#, date 'f birth, blood sample fer dna, 1st born young'uns lock 'f hair, etc ('lrighty, went a bit o'erboard there...but'cha catch my drift).
1 person likes this
@patgalca (18481)
• Orangeville, Ontario
2 Jul 19
He did have another credit card he could have used, but he chose not to mention it.
1 person likes this
• United States
2 Jul 19
@sophie09 (34230)
• Indonesia
30 Jun 19
Thanks for sharing. And now i can be more careful
1 person likes this
@patgalca (18481)
• Orangeville, Ontario
1 Jul 19
Trust your instinct. I could have prevented this going on for 3 days if I had reacted as soon as his phone was disconnected.
1 person likes this
@sophie09 (34230)
• Indonesia
1 Jul 19
@patgalca yep that is right tho
1 person likes this
@NJChicaa (127116)
• United States
30 Jun 19
What a nightmare
1 person likes this
@patgalca (18481)
• Orangeville, Ontario
1 Jul 19
Unfortunately this happens all the time. Don't let it happen to you.
1 person likes this