I'm impressed (sort of) with Amazon
@1creekgirl (44560)
United States
September 20, 2019 5:10pm CST
I recently bought a small blender on Amazon. I looked at tons of them on line, in Walmart, and different places and finally found one that was small enough to not take up a lot of counter space, but has an 800 watt motor.
It came with two large plastic cups, a lid with a flip top, a regular lid, and a smaller cup with a handle. I liked the small cup to keep in the fridge when I make a smoothie and don't drink it all right then.
Everything worked fine, except the small cup won't screw on tight and leaks. So I contacted the company on Amazon and requested a replacement.
For some reason they couldn't send one, so they asked me if I would accept a partial refund instead. Yes, of course!
Sure enough, a refund of around $6 showed up in my bank statement. Wow. Usually it's been more time and trouble to return something than it's worth, but this was great.
I'm easily impressed.
12 people like this
13 responses
@ScribbledAdNauseum (104615)
• United States
20 Sep 19
Thank You, you remind me i need to check to see if amazon refunded my money on a book.
As for your blender mishap, I am glad that they have refunded you. You might check ebay and see if they have a replacement part.
2 people like this
@ScribbledAdNauseum (104615)
• United States
20 Sep 19
@1creekgirl Good Luck!
Honestly, I use ebay now more than anything else.
1 person likes this
@LindaOHio (222288)
• United States
20 Sep 19
Amazon is good; and Walmart is even better with unhappy customers. I've been very impressed with both. You can tell which are 3rd party sellers by the way they are listed. It will say sold by Amazon if it's direct from them.
1 person likes this
@1creekgirl (44560)
• United States
20 Sep 19
I'm learning that. Walmart has always been good about returns, except when it's a third party seller. I couldn't get a refund on my Instantpot even though the odor and steam got into our ac lines.
1 person likes this
@LindaOHio (222288)
• United States
21 Sep 19
@1creekgirl I'm surprised about that because Walmart gave me a complete refund for a product that was not received from a third party seller. Did you contact the actual seller? You can do that.
1 person likes this
@LindaOHio (222288)
• United States
21 Sep 19
@1creekgirl I'm sorry to hear that. Did you try writing to Instapot directly and tell them about a problem with your unit?
1 person likes this
@BelleStarr (61463)
• United States
23 Sep 19
I have always found Amazon to be very good with returns and refunds. I have an Ninja storm which I really love and it works great.
1 person likes this
@BelleStarr (61463)
• United States
23 Sep 19
@1creekgirl That is what I use mine for as well, I love smoothies.
@1creekgirl (44560)
• United States
23 Sep 19
Mine's a Cosori and so far I love it. I can make a small smoothie so fast and easy. It's a better way for me to get some fruit in my diet.
1 person likes this
@crazyhorseladycx (39503)
• United States
20 Sep 19
that's great they did such so quickly! 'tis rare i've 'd troubles with schtuff ordered from there. last time i belief 'twas ink fer the printer. they'd packed such poorly 'n most 'f the blue 'twas leaked all o'er the box. thankfully nothin' else ordered 'twas damaged. they asked fer such's return 'n they'd send me 'new. shocked me i'd the replacement here'n 2 days, 'fore i'd e'en the time to mail theirs back.
i usually make 'nough smoothies fer 2 days. drink one 'n store the other'n a jelly jar which's got a handle. love those jars!
1 person likes this
@crazyhorseladycx (39503)
• United States
21 Sep 19
@1creekgirl the hubs likes blackburns grape jelly (ya know, coz the birds eat all 'f our grapes, so make none? lol) 'n such jest happens to come'n a jar with a handle so's such works perfect.
1 person likes this
@1creekgirl (44560)
• United States
20 Sep 19
That's a good idea about the jelly jar.
1 person likes this
@Michellekidwell (29953)
• Sonora, California
20 Sep 19
Glad you got a partial refund and got it quickly!
1 person likes this
@1creekgirl (44560)
• United States
20 Sep 19
I would have been happy with another cup, but a refund was nice.
1 person likes this
@andriaperry (118793)
• Anniston, Alabama
21 Sep 19
I have only asked for one refund and that was when I ordered something and they sent a smaller pack, it was fast as well.
1 person likes this
@dgobucks226 (37621)
•
22 Sep 19
Yes, I've found Amazon's customer service to be excellent. Helpful and easy to return merchandise if your dissatisfied.
1 person likes this
