Help Me, Please
By Susan
@HazySue (39265)
Gouverneur, New York
September 23, 2019 8:29am CST
We ordered an antenna this past Friday. It wasn't cheap but it is a really good deal. I paid for it with Paypal but didn't realize that my old address was still on my account. I am not sure why because I have ordered other things that have made it to the house we are living in now.
Anyway, I have been trying to get hold of someone, anyone who can change my address on the package. It is being shipped by USPS. I have sent emails and called everyone I can think of. I have heard from one representative for the postal service that says they will get back to me.
I just want to get this resolved and sent to the correct address. I am afraid that the people in our old house might not be as honest as I hope and will keep the antenna.
I don't know what else to do. Does anyone have any suggestions?
15 people like this
13 responses
@whiteream (8567)
• United States
23 Sep 19
Call USPS they will fix it. The same thing happened to me and I did get my package at my new address it just took a few more days
2 people like this
@whiteream (8567)
• United States
26 Sep 19
@HazySue Great, I am glad to hear it.
1 person likes this
@crazyhorseladycx (39503)
• United States
24 Sep 19
oh no! i wish i'd some 'dvice fer ya, hon. sadly i've nary a clue if'n such's 'lready been shipped. they ought not've used use paypal addy, that seems a tad odd? hope ya get 't sorted soon.
1 person likes this
@crazyhorseladycx (39503)
• United States
26 Sep 19
@HazySue makes ya wonder if'n they'd the need to do a recovery 'n such pulled yer ol' info? used to happen 't times back'n the day anyhow.
1 person likes this
@HazySue (39265)
• Gouverneur, New York
26 Sep 19
I ;managed to finally get in touch after three days with the shipper. I had contacted the post office and paypal and had everything set with the changing of the address. I don't know why they used the old address. I have had several packages using paypal since we moved and all of them came to my present address.
1 person likes this
@moffittjc (128824)
• Gainesville, Florida
24 Sep 19
I just had this happen for a pair of shoes I ordered. By the time I had realized that my old address was still on the account, my shoes had already shipped. I frantically tried calling the company and the shipping company. Finally, I was able to get a hold of someone at the company, who was able to call the shipping company, who was able to change the delivery address in time to get the shoes to the right place. The only suggestion I can give you is to keep calling. How far are you from your old address? I actually had to drive to my old address for another package I had delivered to the wrong address. Fortunately, the package was sitting on the front porch of the old house I lived in.
1 person likes this
@moffittjc (128824)
• Gainesville, Florida
26 Sep 19
@HazySue I’m glad you got it sorted out!
1 person likes this
@HazySue (39265)
• Gouverneur, New York
26 Sep 19
It took three days to reach someone at the company that I purchased from. I am about 45 minutes away. I did keep calling and finally reached someone. They have changed the address and it should get here in a few days. So, I am not the only one this has happened to. 
1 person likes this
@LindaOHio (222256)
• United States
23 Sep 19
Sounds like everyone has already given you good advice.
1 person likes this
@TiarasOceanView (70020)
• United States
23 Sep 19
Did you call the local post office the head postmaster. Mine is so very helfpul with issue such as this.
If not you may want to go to your old address but you might have some issue with that to ask the people to hold your package just so they know if it comes that you are aware.
And last but not least hopefully you had changed your address on Paypal.
1 person likes this
@Marilynda1225 (91013)
• United States
23 Sep 19
Hope with the steps you've taken your package will arrive at your current address. The only other option I would suggest is to agree with @sharon6345
1 person likes this
@HazySue (39265)
• Gouverneur, New York
26 Sep 19
@Marilynda1225 I did follow @sharon6345 advise. She was exactly right.
