Internet, Cable, Phone Out this Morning

https://pixabay.com/photos/beverage-blog-blogger-break-3157395/

@HazySue (39265)

Gouverneur, New York

October 18, 2019 12:31pm CST

Yes, I was greeted with no phone and no internet this morning. I couldn't believe it. Take anything away from me but please, leave me my internet. I jumped on the phone and called our service and all I could get was the recorded voice. I answered all the questions and they told me they were rebooted from wherever they were and to call back in 20 minutes if it still wasn't working. I couldn't believe it, they were brushing me off. Well, 1/2 hour later when it was still not working I did call them back and finally was put through to the technician. They said they didn't see any problem but would send someone out between 5 and 6 PM. Almost an hour ago I finally had my internet. I could care less about anything else. It started me wondering, would they be so underhanded that they would cause a problem knowing I will be cutting everything but the internet off at the end of the month? Just wondering.

21 people like this

22 responses

@SIMPLYD (90717)

• Philippines

19 Oct 19

It's blackout here so there's no WIFI. Good thing, I have my mobile data and turned it on instead, so here I am myLotting while taking the moat of not having electricity. And good thing, i have my powerbank ready, in case my phone runs out of battery already.

2 people like this

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@SIMPLYD (90717)

• Philippines

24 Oct 19

@HazySue It isn't often. Though when there is a scheduled Preventive Maintenance it is from 8am to 5pm. It is so hot because there's no electricity to ruj the electric fans. Fanning will be manually.

1 person likes this

@HazySue (39265)

• Gouverneur, New York

24 Oct 19

@SIMPLYD Oh dear. If I didn't have air conditioning I would melt into a puddle.

1 person likes this

@HazySue (39265)

• Gouverneur, New York

23 Oct 19

That's terrible. Does it happen very often?

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@rebelann (117208)

• El Paso, Texas

18 Oct 19

Maybe it's time to find a different internet provider, that'll get their attention.

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@rebelann (117208)

• El Paso, Texas

23 Oct 19

I have Spectrum too but I never heard about internet assist before @HazySue what do they do for you?

1 person likes this

@HazySue (39265)

• Gouverneur, New York

24 Oct 19

@rebelann They make your internet payment cheaper for you. Someone else on our block mentioned it. I called and the next thing you know I had internet for $19.99.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

Because I get Internet assist with Spectrum it only cost me $19.00 plus taxes and fees. That will be going up in November.

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@marguicha (230334)

• Chile

18 Oct 19

That surely is terrible. I almost decided to cut off everything but the internet, but I discovered that it wasn´t worth it.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

It will be for us. We pay over $150.00 a month for the tv part of cable. I can use that money better than they can.

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@marguicha (230334)

• Chile

23 Oct 19

@HazySue That is a lot. If that was the price here, I would not be able to pay it. As it is, I have what is called "light TV" that is, not many channels. I´m fine with what I have.

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@HazySue (39265)

• Gouverneur, New York

24 Oct 19

@marguicha It's too much. That s why were are getting rid of it.

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@thelme55 (79311)

• Germany

19 Oct 19

It is very annoying when the internet is off. Well, I have many things to do offline but still, it is annoying. I am glad your internet is back.

1 person likes this

@HazySue (39265)

• Gouverneur, New York

23 Oct 19

It is annoying. I would rather have my tv not work than my internet.

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@thelme55 (79311)

• Germany

23 Oct 19

@HazySue Ditto. I seldom watch tv and so it doesn´t bother me if it has a defect.

1 person likes this

@thislittlepennyearns (68229)

• Defuniak Springs, Florida

23 Oct 19

We had the same problem with the internet. Our internet and cable and home phone are all bundled together. We use the house phone because sometimes the service at the house is not great.

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@HazySue (39265)

• Gouverneur, New York

24 Oct 19

That's why we got the phone but now the connection problem has been cleared up.

@thislittlepennyearns (68229)

• Defuniak Springs, Florida

24 Oct 19

@HazySue Well thats good.

@Bensen32 (28658)

• United States

18 Oct 19

Well that is a bummer, I don't have cable TV but I do have internet from one company and phone with another, like you I can do without the phone but not the internet. I wouldn't guess that they would mess with your service but then again you never know.

1 person likes this

@HazySue (39265)

• Gouverneur, New York

23 Oct 19

I really didn't care about the phone and tv, I have an antenna hooked up to the tv on the screened porch so I could have watched it if I wanted to.

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@Bensen32 (28658)

• United States

23 Oct 19

@HazySue oh yea, that is what I have for my TV, the antenna which seems like I get different channels every time I turn it on. I think depending on the wind direction I get different channels that come in. LOL

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@HazySue (39265)

• Gouverneur, New York

24 Oct 19

@Bensen32 I noticed that too. It's kind of weird.

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@celticeagle (189820)

• Boise, Idaho

18 Oct 19

I totally freak when my internet goes down. Doesn't happen very often......thank the Gods for that.

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@celticeagle (189820)

• Boise, Idaho

28 Oct 19

@HazySue .......I sure understand.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

When the internet goes out here it makes me crazy too.

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@toniganzon (77084)

• Philippines

19 Oct 19

At least you got your internet back within a day. Here, I would see complaints on twitter of not having an internet for a week to a month and the company's response was just, sorry for the inconvenience, we have addressed the issue to our technical support team. Though it hasn't happened to me, I mean not that long, but it's the usual case I see people complain about their internet provider here.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

I was thrilled when it came back on. I am hoping that once I no longer have the rest of the services I won't have problems with the internet part.

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@TiarasOceanView (70020)

• United States

21 Oct 19

Oh dear sorry to hear it. That rarely happens here.

1 person likes this

@HazySue (39265)

• Gouverneur, New York

23 Oct 19

It doesn't happen here often but when it does it can really mess up your day.

1 person likes this

Belle Starr (Iz)

@BelleStarr (61463)

• United States

19 Oct 19

I honestly don't think individually they care one iota about us staying or leaving, we are small cogs in their big picture.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

I think you are right. It is also another reason for cutting the cord.

1 person likes this

crazyhorseladycx

@crazyhorseladycx (39503)

• United States

20 Oct 19

with customer service 'n service'n general, i'd be findin' me a more reputable carrier.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

I am cutting the cable Oct 31 only because we are paided till then.

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@moffittjc (128831)

• Gainesville, Florida

19 Oct 19

I'm sure if I was at home right now, my cable and internet would probably be down. We have a tropical storm hitting, so the weather is pretty bad right now. Nothing dangerous, just lots of wind and rain. And silly me, I'm camping in this horrible weather! But on the bright side, my wi-fi hotspot on my phone works just great, and I am able to myLot while sitting in the tent! lol

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@moffittjc (128831)

• Gainesville, Florida

25 Oct 19

@HazySue I keep forgetting that you are in Florida too!

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

We had the same thing going on here in my part of Florida. I need to start doing that.

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@andriaperry (118793)

• Anniston, Alabama

19 Oct 19

This is why I have wifi.

1 person likes this

@HazySue (39265)

• Gouverneur, New York

23 Oct 19

We have wifi too but everything here was out - the phone, the tv, and the internet.

@CarolDM (203396)

• Nashville, Tennessee

18 Oct 19

That is not good. Glad it is coming back now. I know the frustration.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

Does this happen to you? I get very restless when this happens.

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@CarolDM (203396)

• Nashville, Tennessee

23 Oct 19

@HazySue Not lately thank goodness.

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@maezee (41985)

• United States

18 Oct 19

That is frustrating! Glad it’s back up now?

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

It is frustrating. We all seem to a little crazed when our interne4t is out.

@lillywriter (1143)

• Lithuania

18 Oct 19

I am getting crazy if I lose the internet for longer than a few minutes.

1 person likes this

@HazySue (39265)

• Gouverneur, New York

23 Oct 19

So am I. I guess once you start using the internet you find yourself addicted.

@JohnRoberts (109841)

• Los Angeles, California

18 Oct 19

There are always mysterious tech issues.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

Either that or they say it must be the box on your house.

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@Happy2BeMe (99353)

• Canada

18 Oct 19

Glad you finally got it back

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

I don't know what I would have done if it hadn't come back so quickly.

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Leiann Lynn Rose Spontaneo

@Spontaneo (14699)

• United States

19 Oct 19

I telecommute so I completely know how you feel.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

It becomes frustrating when you are cut off from being able to do your work.

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@mrki444 (15162)

• Croatia (Hrvatska)

18 Oct 19

When one thing is down, everything is down.

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@HazySue (39265)

• Gouverneur, New York

23 Oct 19

It is a pain when it happens.

1 person likes this