Done and Over With.
By rakski
@rakski (112925)
Philippines
December 17, 2019 2:55am CST
Yes. I am moving forward. I should have done this along time ago. I cannot remember why did I stick on my old internet provider even their services are slower than the turtles fastest pace.
When the internet connection problem started the first week of December, I still called the customer care but every person I talked to said the same things ... they will look over into it. I lost my patience and applied to a new company. Good thing it is now available in our area now. It took me 5 days total -- for the application, payment and installation. It could have been shorter if I was able to pay immediately but it took me a day and a half to pay due to my kid's activities.
Now we have fiber connection and it is really fast.
I am glad to be back here.
How are you all doing?
20 people like this
20 responses
@rsa101 (37952)
• Philippines
17 Dec 19
I envy you that you have a fiber connection. I applied for one once but the company refused to connect me since the location of my unit was a bit far from the main connection and it will need additional cost for the cable to have our unit connected to them. So I will have to stay with my old connection and be contented with the kind of service they have.
5 people like this
@lovinangelsinstead21 (36850)
• Pamplona, Spain
17 Dec 19
What a good job you have found another provider for you.
I am also looking for one that does not try to sell me a television package that is way too expensive.
5 people like this
@lovinangelsinstead21 (36850)
• Pamplona, Spain
18 Dec 19
@rakski
Me also I am trying to find one without the television package in it almost impossible right now.
1 person likes this
@hereandthere (45651)
• Philippines
17 Dec 19
so what's your provider now? is it cheaper?
5 people like this
@arunima25 (85305)
• Bangalore, India
17 Dec 19
That's a good thing to do. These people have to change their professional attitude and serve the customer well or else they will be out of business soon.
5 people like this
@arunima25 (85305)
• Bangalore, India
18 Dec 19
@rakski They will have to work hard and deliver to stay in the competitive world.
1 person likes this
@louievill (28851)
• Philippines
17 Dec 19
Fiber is the way to go, I had been on fiber since December last year and I love it, my ISP even gave me a free speed boost 2months ago, from my 20 Mbps plan I could now reach 32 to 35 with no added cost on my part.
3 people like this
@Alexandoy (65308)
• Cainta, Philippines
17 Dec 19
It's good that our internet provider is true to its promise although there is also a slack time that the access is slow. PLDT is our provider that is connected with our landline phone.
2 people like this
@rakski (112925)
• Philippines
23 Dec 19
@Alexandoy yes, but they are going to compute it and it should be reported otherwise no refund.
@Alexandoy (65308)
• Cainta, Philippines
17 Dec 19
@rakski from what I know we can ask a refund of the monthly bill when the phone is down for more than a week.
2 people like this
@andriaperry (116860)
• Anniston, Alabama
17 Dec 19
Sometimes we just have to quit some companies to see how good others are.
2 people like this
@happylife1 (13404)
• Karachi, Pakistan
29 Dec 19
yes fiber technology is fast now a days
1 person likes this
