Weird Instacart Order
@BelleStarr (61047)
United States
July 20, 2020 9:56am CST
I have had some mistakes on my Instacart orders in the past but the one I had Thursday takes the biscuit. I ordered a pound of fresh cherries, they were on sale for $3.99 a pound. If you look at the picture this is what I received. A jar of maraschino cherries, WHAT!!!!!!!
I also got lemon tea which is sweetened instead of unsweetened ice tea and he told me he couldn't give me the sliced Italian bread I wanted it wasn't available. My swiss cheese was also a 1/3 of a pound rather than a half.
Needless to say I was not a happy camper. I ended up going to the store myself to get the cherries and guess what they did have sliced Italian bread. I am almost at the point of wanting to do my own shopping, it is just so frustrating.
Instacart credited me for the errors but still, I ordered what I wanted.
19 people like this
21 responses
@Juliaacv (48420)
• Canada
20 Jul 20
I had a few issues like that when I was doing the curb pick up at the grocery store for my list, but they always called and confirmed with me if I wanted a substitute. That was why I stopped because I found that I still had to go back to get what we needed.
2 people like this
@BelleStarr (61047)
• United States
20 Jul 20
He didn’t ask me and honestly neither was a legit substitute. He was just a bad shopper I’m afraid
2 people like this
@Juliaacv (48420)
• Canada
20 Jul 20
@BelleStarr Yes, you are right, this was not his calling.
1 person likes this
@BelleStarr (61047)
• United States
23 Jul 20
@DianneN so true I guess I should thank him!!
1 person likes this
@BelleStarr (61047)
• United States
21 Jul 20
Lol yes he was the worst one so far!! If I wasn’t so frustrated I would be laughing seriously maraschino cherries lol
1 person likes this
@much2say (53959)
• Los Angeles, California
20 Jul 20
You got a fresh jar of maraschino cherries 
. I've heard of all kinds of issues about these services since March . . . and I had been waiting til all the kinks were worked out. But by now, I'm just fine with going to the stores myself . . . if they don't have something, I can quickly get to another store to take care of that.
. I've heard of all kinds of issues about these services since March . . . and I had been waiting til all the kinks were worked out. But by now, I'm just fine with going to the stores myself . . . if they don't have something, I can quickly get to another store to take care of that.1 person likes this
@much2say (53959)
• Los Angeles, California
24 Jul 20
@BelleStarr That's great! Although it doesn't feel "different" here, the numbers tell a different story . . . it's very, very high here 
.
.@BelleStarr (61047)
• United States
23 Jul 20
Our infection rate is very low here so I feel a lot safer
1 person likes this
@BelleStarr (61047)
• United States
23 Jul 20
Yes I was credited but it still was ammoying
1 person likes this
@simone10 (54189)
• Louisville, Kentucky
26 Jul 20
@BelleStarr Yes, it is very annoying. My brother and I have a system. He unpacks the groceries and I check the items off the list. That way we know if anything is missing or different. There is a grocery store here, Meijers, that we use most of the time, and they are pretty good about getting everything right.
@moffittjc (118442)
• Gainesville, Florida
23 Jul 20
This is exactly why I have not used online grocery ordering yet. I can't trust the employees at these stores to get it right.
1 person likes this
@BelleStarr (61047)
• United States
24 Jul 20
They are not store employees, they are much less competent than that lol
1 person likes this
@BelleStarr (61047)
• United States
23 Jul 20
Yes I understand that but I want to make sure I don't get exposed since I am needed to care for Al. For myself, I am healthy and I don't think I would have an issue if I was exposed.
1 person likes this
@just4him (306164)
• Green Bay, Wisconsin
23 Jul 20
@BelleStarr That's understandable. I'm glad you're healthy.
@cherriefic (10400)
• Philippines
20 Jul 20
It seems that they might have that issue in their sorting office.
1 person likes this
@BelleStarr (61047)
• United States
20 Jul 20
No it is a problem with the actual shopper, he was just bad!!
@cherriefic (10400)
• Philippines
20 Jul 20
@BelleStarr Aww! Well, I think it's better to get out and just do it yourself then.
1 person likes this
@BelleStarr (61047)
• United States
23 Jul 20
Yes I am just about through with instacart
1 person likes this
@gr8nana6 (6614)
• Conyers, Georgia
31 Jul 20
I am sorry they got your order so mixed up, that is the reason why I don't want to order from those places. I like to get my stuff in person that way I get exactly what I want. I can't understand how they could mess the cherries order up, seems like they don't pay attention.
1 person likes this
@BelleStarr (61047)
• United States
31 Jul 20
Yes that one still has me baffled, it makes no sense. I use them trying to stay safe but it does mean putting up with quite a bit.
@BelleStarr (61047)
• United States
23 Jul 20
Yes it was annoying in the extreme!!
1 person likes this
@Elizaby (6902)
• Pensacola, Florida
21 Jul 20
That is one of the reasons why I prefer to shop in store so that I can see what I am getting especially fresh produce and meat. I wear a mask and take a spray bottle of thieves oil to wipe the cart off. I also have rubbed down with the oil. And watching those store shoppers in the store make me less want to have someone to do my shopping.
1 person likes this
@BelleStarr (61047)
• United States
21 Jul 20
Yes will I will be doing more of my own shopping in the future
@LindaOHio (156159)
• United States
20 Jul 20
Sorry to hear you had such a problem. People have been happy from what I hear with ordering from Walmart.
1 person likes this
@BelleStarr (61047)
• United States
23 Jul 20
I do order some non-perishable items from Walmart from time to time.
1 person likes this
@LindaOHio (156159)
• United States
24 Jul 20
@BelleStarr They keep cutting back on the items that you can order online; but I do order some canned goods, pharmaceuticals, etc. from Walmart.
@amitkokiladitya (171936)
• Agra, India
20 Jul 20
Were you able to return the wrong products
1 person likes this
@piyushbhatia1 (11698)
• India
20 Jul 20
Orders being messed up. That is not fine.
1 person likes this
@popciclecold (35084)
• United States
21 Jul 20
That can be totally frustrating.
1 person likes this
@BelleStarr (61047)
• United States
23 Jul 20
It was but hopefully, next time will be better.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
20 Jul 20
Wow! It sounds like a combination of laziness on the shopper's part and maybe on the part of the store. I could se where maybe the cherries weren't out at the time he shopped, but still... I wonder if Instacart shoppers can ask for rainchecks on behalf of customers?
1 person likes this
@lovebuglena (43074)
• Staten Island, New York
21 Jul 20
If they don't have exactly what you ordered shouldn't they contact you and ask if you want something in its place instead of giving what you didn't order?
1 person likes this
@BelleStarr (61047)
• United States
23 Jul 20
Some of them do and some don’t. They have hired a lot of new people and it’s a mixed bag
1 person likes this
@BelleStarr (61047)
• United States
23 Jul 20
I don't always have mistakes but it happens all too often and this one was the most egregious.
1 person likes this
@BelleStarr (61047)
• United States
20 Jul 20
No they just gave me a credit which is why I went to shop myself
@Butterfingers (66585)
• India
20 Jul 20
I never tried Instacart but am not sure if they service in India or not
1 person likes this
@BelleStarr (61047)
• United States
23 Jul 20
Im not sure ether it may just be in the US
1 person likes this
