I Tried to Be Understanding But...
@Michellekidwell (29953)
Sonora, California
January 2, 2021 10:52pm CST
I tried to be understanding and patient with those who work in retail or grocery stores, but the lady at the register today was beyond rude. She literally threw the cat litter on top of a bag of chips, and yes she saw what she was doing, obviously she didn’t want to be there but she didn’t have to take it out on me.
To say I wasn’t amused is an understatement, especially when she nearly broke open on of the boxes of Cat Liter. We weren’t able to make a complaint yet, but I have the number and the workers name and will complain, not to mention the cameras at the register, so maybe she was trying to get fired!
10 people like this
11 responses
@LeaPea2417 (40020)
• Toccoa, Georgia
3 Jan 21
Wow, how rude! Yes, she was probably trying to get fired.
2 people like this
@Michellekidwell (29953)
• Sonora, California
3 Jan 21
That was my thought too! Just wish she hadn’t taken it out on my purchases lol!
1 person likes this
@LindaOHio (222222)
• United States
3 Jan 21
When I run into someone like that I ask him/her, "Are you having a bad day". It usually snaps them to attention; and they change their tune.
1 person likes this
@Michellekidwell (29953)
• Sonora, California
4 Jan 21
She just had a general bad attitude, if we asked her anything she didn’t respond though she obviously heard me!
1 person likes this
@LindaOHio (222222)
• United States
4 Jan 21
@Michellekidwell Did you report her?
1 person likes this
@Michellekidwell (29953)
• Sonora, California
5 Jan 21
@LindaOHio I believe my Mom did, she had her name on her receipt!
1 person likes this
@kaylachan (84703)
• Daytona Beach, Florida
3 Jan 21
Customer service isn't easy at the best of times. When I worked for Pizza hut, I found it very hard to keep my cool. And, that's well before this pandemic. She could've been having a bad day, and decided to take it out on you. I'm sorry you had to deal with that.
1 person likes this
@kaylachan (84703)
• Daytona Beach, Florida
3 Jan 21
@Michellekidwell I agree with you. I just see both sides of the coin, having been on both. I guess. No excuse for the behavior.
1 person likes this
@Michellekidwell (29953)
• Sonora, California
3 Jan 21
Thanks, I get it, but there’s really no call for handling things the way she did, someone could have hurt!
1 person likes this
@Michellekidwell (29953)
• Sonora, California
3 Jan 21
@kaylachan No there’s not, like I said I try to be understanding but when she starts doing things that can hurt others that’s when I have an issue!
1 person likes this
@Raine38 (12387)
• United States
3 Jan 21
I sympathize with them and how sometimes they take the brunt of a crazy retail day. However, their gripes will not be resolved if they act on it that affects someone who has nothing to do with their issues.
I once had a cashier who was obviously not having a good day, and she almost dropped my eggs. I told her to be careful. She said sorry, and she's not having a good day. I asked her if everything is ok, and then it's a flood gate of complaints about her supervisor not allowing her to take her FMLA. I told her that slamming my eggs will not help her, but I gave her the DOL hotline for FMLA inquiries that will help her and explain her rights. She thanked me, and apologized again for her behavior.
So acting out will not help anyone, and if she does not want to be there, maybe she should call in absent.
1 person likes this
@Hannihar (130150)
• Israel
3 Jan 21
@Michellekidwell
You never know with people. I am so so sorry it happened and hope it will help when you complain.
1 person likes this
@Michellekidwell (29953)
• Sonora, California
4 Jan 21
I don’t know but I hope so!
1 person likes this
@arunima25 (93194)
• Bangalore, India
3 Jan 21
That's really rude and unprofessional. You are right in all ways to complain about it. She might have any agenda on her mind, but as long as she is there at the counter she has to be professional and well behaved.
1 person likes this
Unprofessional and no way justified.@Michellekidwell (29953)
• Sonora, California
3 Jan 21
I do my best to be understanding but the way she handled things someone could have been hurt!
1 person likes this
@jstory07 (148701)
• Roseburg, Oregon
3 Jan 21
That was really rude. No one has ever been rude to me in Oregon. But in Colorado there was rude clerks.
@Michellekidwell (29953)
• Sonora, California
3 Jan 21
I have had a couple of rude clerks but she took it to a new level!
1 person likes this
@Michellekidwell (29953)
• Sonora, California
4 Jan 21
Of course, but what scared me was how close she came to hurting someone by dropping the cat litter!
@Michellekidwell (29953)
• Sonora, California
3 Jan 21
I don’t know, I think her problem was a lack of thinking!
