Walgreens Damaged Order Replaced

@CarolDM (203396)
Nashville, Tennessee
April 20, 2021 3:08pm CST
Just received a package from Walgreens. It was damaged and the contents were leaking inside. Chatted with a representative and they replaced the entire order, free of charge. FedEx always does a good job of delivering. But this was a packaging problem. They tried putting too many items in one box. But it is all free now. That is a good thing. Will be getting a replacement order soon.
17 people like this
16 responses
@LadyDuck (502194)
• Italy
21 Apr 21
This is a very good service, I am glad they replaced the damaged order.
1 person likes this
@LadyDuck (502194)
• Italy
22 Apr 21
@CarolDM I never had problems having the goods replaced when there was an accident.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
22 Apr 21
@LadyDuck It is amazing how you can chat online and have it replaced in minutes.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
I was very impressed with Walgreen's customer service.
1 person likes this
@DocAndersen (54399)
• United States
21 Apr 21
that is great customer service!
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
I agree, I pick and choose who I order from and this is one I will continue using.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
@DocAndersen Indeed I will. Very impressed.
1 person likes this
@DocAndersen (54399)
• United States
21 Apr 21
@CarolDM when they step up to fix things right away - you bet! i would always use them!
1 person likes this
@Shavkat (141906)
• Philippines
21 Apr 21
That's a piece of good news.
1 person likes this
@Shavkat (141906)
• Philippines
22 Apr 21
@CarolDM Thanks for agreeing.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
I agree with you.
1 person likes this
@jobelbojel (36791)
• Philippines
21 Apr 21
That is good to know. How about the shipping fee? Did they charge you?
1 person likes this
@jobelbojel (36791)
• Philippines
21 Apr 21
@CarolDM Wow! Wallgreens keep it up!
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
Free shipping over $35. No charge.
1 person likes this
@LindaOHio (222285)
• United States
21 Apr 21
That's a good recommendation for Walgreens. I like a company with good customer service.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
I left a great review on their site. Very pleased.
1 person likes this
@LindaOHio (222285)
• United States
22 Apr 21
@CarolDM I'm glad you left a review. Many people won't take the time.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
22 Apr 21
@LindaOHio I think reviews are important, so many these days are paid reviews.
1 person likes this
@Rashnag (30597)
• Surat, India
21 Apr 21
Good to know. Have a good day. Take care
1 person likes this
@Rashnag (30597)
• Surat, India
22 Apr 21
@CarolDM your welcome dear
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
Thank you!
1 person likes this
@allen0187 (59645)
• Philippines
21 Apr 21
Good to know. Glad that Walgreens did the right thing of replacing everything.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
Thank you! I was pleased.
1 person likes this
@RebeccasFarm (91299)
• United States
20 Apr 21
That is good to know Carol. Walgreens has always been good for us here.
1 person likes this
• United States
20 Apr 21
@CarolDM Very good
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
20 Apr 21
Yes I am happy with the online orders.
1 person likes this
@wolfgirl569 (135601)
• Marion, Ohio
21 Apr 21
Glad they are doing that
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
They are great to deal with.
1 person likes this
@DianneN (254949)
• United States
20 Apr 21
Walgreens is very good about that.
1 person likes this
@DianneN (254949)
• United States
20 Apr 21
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
20 Apr 21
Agreed.
1 person likes this
@JudyEv (381837)
• Rockingham, Australia
20 Apr 21
That's good. It's the right thing to do but sometimes stores will make a hassle out of the situation.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
I know. This was done on a few minutes.
1 person likes this
@GooglePlus (3806)
21 Apr 21
Indeed a good service. Back-ground what I think will happen -- You know now the seller will blame packaging and transporter team for this. And there is fair chances of packaging and transporter paying the losses to the seller.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
21 Apr 21
I am not sure. Walgreens is a very large company, they will probably write it off. Not a large order.
@porwest (112771)
• United States
20 Apr 21
I am glad they were able to accommodate you. One checkmark in favor of good customer service, which is such a rarity these days.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
20 Apr 21
It was easy peasy. Another satisfied customer.
1 person likes this
@porwest (112771)
• United States
21 Apr 21
@CarolDM Glad they took care of you.
1 person likes this
@Nevena83 (66063)
• Serbia
20 Apr 21
The good thing is that they will replace everything for free.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
20 Apr 21
Yes they have sent another order already.
1 person likes this
@NJChicaa (127118)
• United States
20 Apr 21
Good customer service is hard to find
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
20 Apr 21
Agreed.
1 person likes this
@Ronrybs (21503)
• London, England
20 Apr 21
That's good, hassle free and without any drama
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
20 Apr 21
And that is why I always order what I can from them.
1 person likes this