My order was cancelled

It's a glitch in their system, or so they said.

@prinzcy that's very rare but still they should be good to their customer and should apologize for the same.

@sjvg1976 is it ? will they pay for loss of time ? our very own famous online sites never do that

That is true. I don't feel they're sincere enough.

@prinzcy i hate that - i do online reviews because of that type of service. it is the worst

@prinzcy other than when the person is just rude, that is even worse!

@prinzcy

I will but not from them. I would go to a different store.

They stated the reason was due to a glitch in their system. Hmmm

@prinzcy annoying, right?

Thankfully it's not really important. But I still feel annoyed nonetheless.

@prinzcy I would be annoyed too even if it wasn't something I absolutely needed.

Perhaps due 6.6 sales as well.

@prinzcy hmm ... that's crazy

I would just have to order elsewhere. That store is on my ban list for now.

@prinzcy I order with Amazon and they are reliable Because of lockdown this has happened

Still I am still mad at them, I won't be ordering from them for a while.

I will order those items from another store. I'm not interested to spend my money in them right now.

@prinzcy I understand..same here I get mad

They should! Instead they just send me a message telling the order had been cancel.

They only did that after I complained about it. I'm banning the store for now.

@prinzcy This is really rude, you are right to ban the store.

They're blaming a glitch in their system, which led to my next question to them, 'how is that my fault?' To be honest, if they're sincere and just apologize from the start, I wouldn't be as angry. Human invention is not perfect to begin with.

@prinzcy It is possible that's true. I know apps that people download onto their phones that show cheaper/going out of stock items at Walmart are often wrong. The app will sometimes show that a store has 15 of one item and there are actually 1 at each store in an area. The app just clumps them all together. (Those people will argue with the associates until they are forced to leave the store by an assistant manager. There's nothing the associates can do about it.) Yeah, I'd think the online store would be the place with the direct access to the items. Their inventory should be correct. Edit to add: I agree, an apology goes a long way to keeping the customers happier.

If it's unavailable, they shouldn't listed it to begin with.

@prinzcy Right... This has happened with me so many times...

They're not naughty as that's a big name. It's Shopee mart so it's indirectly under them.

@prinzcy Yeah, I upset me because, I was really looking forward to the tea.

That's true. That's why we ordered those items in the first place.

It is for sure. How irritating!

It's Shopee mart so it's indirectly under Shopee.

I have other options. That's right, it's not fair. One item unavailable due to their error, they cancel my whole order.

@prinzcy I hope the other options work out for you. It is not fair to cancel the whole order.

Where do you shop from? Shopee too?

@prinzcy yes Shopee too

No, Shopee. Shopee and Lazada are more popular here. Amazon has ridiculous shipping price.

@Prabhatsingh how rude!

@prinzcy Ohh I thought Amazon. because amazon sometimes have the tendency to not inform the customer at all about their products and after way past the delivery date, they just send a message stating sorry, we cant deliver.