Never buy from Snapfish! Bait and switch
@1creekgirl (44560)
United States
November 14, 2021 12:43pm CST
You may know of an online photo company called Snapfish. You also may have read a recent post about deciding not to order personalized photo calendars for my family this year.
I decided they all use the calendars on their phones, so I was half way through designing calendars for next year and thought I would just order one for myself. Because I really do use mine, it's not just for hanging on the fridge.
I checked out Snapfish because their products were less expensive than VistaPrint, the company I've used for many years.
I finished designing the calendar and went to check out. The website excitedly proclaimed that photo calendars were only $6.99 with the discount code. I previously paid around $14 for them on VistaPrint.
Well, guess what. If you order them shipped to home, you pay much more for shipping than for the calendar. If you pick them up at a store, you get free shipping. But you don't get the discount.
So either way, you'll pay three times the advertised price of $6.99.
It took me two days to design them and two days of chat conversations with two different people to figure this out.
I'm so aggravated I could spit. I left unfavorable reviews at two places, to put it mildly.
BTW, that company and Shutterfly are owned by Amazon. I'm not surprised.
Anyway, I'm telling everyone I know not to buy from Snapfish. Trouble is, except for Walmart, where else is there to buy anything from except Amazon?
18 people like this
17 responses
@LadyDuck (502148)
• Italy
16 Nov 21
@1creekgirl They always send the official calendar, we have the official holidays marked in red, the days of garden waste pick up and so on.
1 person likes this
@1creekgirl (44560)
• United States
16 Nov 21
@LadyDuck That's very convenient to have all that info on there.
1 person likes this
@DaddyEvil (174208)
• United States
14 Nov 21
Walgreens also has a good photo department but, when we need something printed, if our printer can't handle it, we go to Walmart for it.
1 person likes this
@DaddyEvil (174208)
• United States
15 Nov 21
@1creekgirl Have you looked into buying ink from Amazon or from one of the places like Best Buy or Office Depot?
1 person likes this
@1creekgirl (44560)
• United States
15 Nov 21
@DaddyEvil Our son is the general manager at Office Depot, but even with his discount, it's not much different than Walmart.
1 person likes this
@1creekgirl (44560)
• United States
15 Nov 21
I used to print photos at home, but ink is so expensive that it's cheaper to print it at Walmart or Amazon.
1 person likes this
@RebeccasFarm (91299)
• United States
14 Nov 21
Thanks for telling us Vicki..I have not used any of those companies.
Wow that is terrible what happened to you.
Such bad service and prices.
So sorry.
1 person likes this
@1creekgirl (44560)
• United States
14 Nov 21
Thanks, Tiara. I wonder if there are any honest companies anymore.
1 person likes this
@RebeccasFarm (91299)
• United States
14 Nov 21
@1creekgirl I am sure there are, but mostly small local ones you know Vicki.
1 person likes this
@1creekgirl (44560)
• United States
15 Nov 21
@RebeccasFarm Yes, because local companies are affected more by word of mouth reviews.
1 person likes this
@1creekgirl (44560)
• United States
15 Nov 21
I think it could be, or should be criminal. How are you feeling? Still healing, I hope.
1 person likes this
@JudyEv (381760)
• Rockingham, Australia
16 Nov 21
@1creekgirl I've finished the antibiotics and just have a residual cough which the doctor said might hang around for a while. Thanks for asking. I feel SO much better than I did.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
14 Nov 21
@1creekgirl Used to buy cameras from them as well, very reputable. Did not know the name had changed.
1 person likes this
@Faster16 (3248)
• Indonesia
15 Nov 21
if I like to design myself, then use the print services available on the shopee marketplace. Lots of discounts. Especially during the 11 11 promotion program yesterday. Free shipping and get a discount, you can also pay using points you get from playing games.
1 person likes this
@1creekgirl (44560)
• United States
15 Nov 21
That's a great way to create and save money.
1 person likes this
@Faster16 (3248)
• Indonesia
16 Nov 21
@1creekgirl that's right, I think in your country there must be a similar market place with crazy discounts and free shipping
1 person likes this
@kaylachan (84703)
• Daytona Beach, Florida
14 Nov 21
Ebay overstock and several online retailers.
1 person likes this
@1creekgirl (44560)
• United States
15 Nov 21
That would be awful! I made calendars with Vista print, but their prices went way up.
1 person likes this
@crazyhorseladycx (39503)
• United States
16 Nov 21
bless yer heart, hon. seems amazon 'tis gotten too big fer 'ts britches, like many other companies these days. very limited options 'round these parts, sadly. i noticed that ms. carol 'twas kind 'nough to pass'n the company she's used'n the past. will keep fingers crossed the name change 'tis not due to the fact that they, too, were purchased by amazon.
1 person likes this
@1creekgirl (44560)
• United States
16 Nov 21
I guess only the sharks and whales of this economy survive. We still shop at a small local pharmacy because they go beyond Walmart.
1 person likes this
@Marilynda1225 (91013)
• United States
15 Nov 21
I'm sorry you had such a discouraging experience with them When my grandchildren were young I would get a photo calendar every year as a Christmas gift and I loved it.
I used to use Shutterfly all the time but didn't know they were owned by Amazon
1 person likes this
@1creekgirl (44560)
• United States
15 Nov 21
I don't think it will be long before everything world wide will be owned by Amazon, Walmart, or McDonalds.
1 person likes this
@Marilynda1225 (91013)
• United States
15 Nov 21
@1creekgirl I think you're right
1 person likes this
@Courtlynn (67089)
• United States
15 Nov 21
I like Amazon and walmart.. i havent gotten anything from snapfish almost did once but had the same happen.
1 person likes this
@1creekgirl (44560)
• United States
15 Nov 21
I've ordered just photo prints from Amazon and they were fine.
1 person likes this
@Courtlynn (67089)
• United States
16 Nov 21
@1creekgirl i usually buy my photo stuff from walgreens or cvs
1 person likes this
@LindaOHio (222222)
• United States
15 Nov 21
I'm sorry you had such a bad experience. I just use my Printshop program to do the calendars. I place all the pictures and decorations on the top page and then print out a calendar page for the bottom part. I then enclose each page in a 3-hold punch vinyl pocket. It probably is much more expensive than what you're used to; but that's how I did it.
1 person likes this
@nitirrbb7 (4317)
• India
15 Nov 21
That's the strategy they use to attract customers, wasn't there any way you could know what the shipping charges were before placing the order.
1 person likes this
@1creekgirl (44560)
• United States
15 Nov 21
Yes, I was able to stop before the order was placed.
1 person likes this
