Do we really have to choose between being among the exploiters and the exploited?

In your case I would complain to all who would listen, black list that bank and if you have seen those movies where someone stands in the bank and shouts they won't give me my money and suddenly there is a run on the bank, Well that is rather extreme but man oh man do I hate your bank even just reading what you are going through,

As I went to the other side when it comes to dealing with sh*t a long time ago. I would change banks very soon.

Yes. I missed out on TCS public issue because of it. You bet I was mad. I am still mad. That share has done so well. I would be really rich.

I've never had a problem accessing my own money. Sure, the app has been down. but that's one thing. I have been able to access it at a later time.

It sounds as if they suspect you of some kind of bank fraud, when you are the victim.

I'm beginning to have serious questions about my bank.

Don't you have a friend's place where you can go and do some account transfer using some kind of a mobile App or Website? If the bank is giving so many hassles, may be you can open an account in another bank. Also, we have a Banking Ombudsman which listens to the complaints against banks. Maybe you also have a similar arrangement there?

Call your landlord. Explain to him/her what happened. As you’ve never been late with rent, it should be no problem (as opposed to the people who are never on time). And call the people who regulate banks. And the corporate office of your bank.

I never experienced to be unable to access my money. Should Internet fail, I go to the bank (20 minutes walk) and a kind employee would give me what I need or provide to transfer the money where I ask.

It is time to seriously look at credit unions. They seem to have far fewer problems.

I am so sorry you're going through all this. There's no excuse for the way your bank is tormenting you. I would throw the biggest tantrum, short of getting arresting for being a domestic terrorist. I would contact the AG, the head of your bank, and everyone else I could think of. They cashed your check, they are in the wrong, you are not.

Surprising even a personal visit came to naught to resolving this vexatious issue. The bank cannot make you run from pillar to post.

This is totally unacceptable. I would ask to speak to the manager.

i am so sorry you are going through this (again) it is frustrating at best.

Funny thing. I used to work as a bank teller. At that time computers was sort of new. A lot of our customers were retired and received social security checks, automatic deposit. It almost never failed that the first of the month when the checks were supposed to hit the accounts, our computer system would CRASH! So we could not check the customer's account to verify if they had received their money. Talk about angry customers! We still got computer print outs that would show the customer's name, account number, and deposit from the previous month. The branch manager decided to work around the computer failure, just check to see if the customer had a deposit on record from the previous month. Then tell them they could take out that amount. He figured the computer system would come back up and the deposits would be there, After all, it's the federal government! But yeah. It is very annoying when you can't access your own money because of the computer. In most cases, they usually get it fixed. But it can cause you problems, especially when a bill has to be paid by a particular date.

I have once. My debit card had expired. I thought they automatically sent you a new one when it gets near the expiration date, but they don't. The debit card was in my uncle's name (my uncle handled my money) so I had to get him to call for a new one. Also I couldn't access my account info because I messed up the pin number. I finally got to go the bank and got my password changed. The man at the bank was nice.

It's really hard to know what to do for the best nowadays.

because people are afraid it is a fraud mode