Grocery Delivery And Pick-up Service Failure
November 30, 2022 5:40pm CST
I placed an order through Instacart today, as I have been doing since 2018. Aside from Postmates delivering the order for my mother's memorial service two days later (she died in 2021, and Walmart's delivery service was wonky then), I have not had issues with these companies until now. According to the app, the driver was 0 miles away, yet no one had pulled up out front, and my purchase was nowhere, so I texted her. She said she left it by my door, but, again, nothing was there, so I texted back. She then sent me a picture of my order far away from mine and the office door. I live two doors down from the office. She placed it on the opposite side of the complex, but I could not tell where. I was in a t-shirt and shorts, livid, cursing, and stomping my way in the rain through the wet grass, looking for my order, when I heard a woman's voice. It was the Instacart driver, hollering, "are you the one who ordered Instacart?" She claimed the app said to leave it there, but I have ordered from Instacart enough to know that is not true. The directions I placed on my account also led right to my door, and all other Instacart drivers knocked on my door. My guess is this one is quietly quitting. Regardless, she is getting a negative review.
8 people like this
It seems that in spite of the many things that you can write down, some people don´t follow orders. I have always written down that I will open the garage door as that has a roof. But some people will call me that they are there (in my gate) while I´m looking at them from the other door. JEEEZZZ!!!
2 people like this
• United States
Don't I know it! Uber and Lyft drivers will call and tell us they are here where they clearly are not. Those are the ones who ignore directions and pull into the ambulance squad's parking lot instead of into our driveway. My complex is behind the ambulance station, not within it.
@Chellezhere I will not pay for things not delivered. But then, there are some things that escape me. I have stopped buying son fresh veggies because they bring me such desastrous vegatables that I threw them immediatly to the garbage can.
• United States
Some even pull up to the side of the complex and call because they can't find my apartment that I have already told them is by the front office. How people don't know "Old Glory" is usually flying in front of apartment building offices is beyond me.