I Learned My Lesson
By celticeagle
@celticeagle (189820)
Boise, Idaho
February 4, 2023 6:01pm CST
I tried Over The Counter with my insurance again today thinking that with the new month perhaps I could get through. I first got someone answering and then hung up abruptly. Tried again and actually got through. This was about the tenth call I had made in an attempt to get through. And that's approximately 8-9 hours spent waiting on the phone for someone to answer. I have learned my lesson. I won't be calling again in the month of January.
6 people like this
6 responses
@celticeagle (189820)
• Boise, Idaho
6 Feb 23
@RubyHawk ........There is just too many people. If you aren't getting satisfaction I would keep calling.
1 person likes this
@RubyHawk (99367)
• Atlanta, Georgia
6 Feb 23
@celticeagle They finally said they would leave me a message when they found the info I wanted, of course they didn’t.
1 person likes this
@kaylachan (84711)
• Daytona Beach, Florida
5 Feb 23
The worst times to call any company are the start of the week and start of the month. They tend to get flooded during those times.
2 people like this
@celticeagle (189820)
• Boise, Idaho
5 Feb 23
i will by pass January in the future.
1 person likes this
@kaylachan (84711)
• Daytona Beach, Florida
5 Feb 23
@celticeagle Try to do as much as you can online. Save the hours on hold.
1 person likes this
@celticeagle (189820)
• Boise, Idaho
5 Feb 23
@kaylachan ........There are some things I like to do talking to a rep. Others I do online.
@celticeagle (189820)
• Boise, Idaho
6 Feb 23
I should have just waited until February. I'll know better next time.
1 person likes this
@celticeagle (189820)
• Boise, Idaho
5 Feb 23
Yes, my world is now back
to normal again. Hehe.
to normal again. Hehe.1 person likes this
@LindaOHio (222285)
• United States
6 Feb 23
I would have made a complaint. Have you tried to reach someone online?
1 person likes this
@celticeagle (189820)
• Boise, Idaho
6 Feb 23
No. I have it straightened out now.
1 person likes this
@celticeagle (189820)
• Boise, Idaho
7 Feb 23
@LindaOHio .........I have just learned not to call in in January and to stock up ahead of time.
1 person likes this
