The result of my feedback

@allknowing (153544)
India
October 2, 2024 4:13am CST
A few of you know about the caps that I had ordered and instead of assembled caps I was asked to assemble them myself. The information that they need to be assembled was not visible unless one scrolled down which many a time one fails to do After a lot of interaction I got my refund but what is most satisfying is they have taken note of my feedback and right at the start mentioned about the caps needing to be assembled and also with instructions on how it is to be done The image says it all
4 people like this
4 responses
@somewitch (1470)
2 Oct 24
Great job, your hard work paid off! I guess they don't want to deal with refund disputes anymore, and future customers will be able to make a more informed choice.
1 person likes this
@allknowing (153544)
• India
2 Oct 24
In my opinion assembled caps will have more demand. Who has the time to waste!!!
1 person likes this
@allknowing (153544)
• India
2 Oct 24
@somewitch Most are obsessed with the digital world and will have little or no interest in such activity. Even so they should place such offers in a different category where craft material is available
1 person likes this
@somewitch (1470)
2 Oct 24
@allknowing Who knows, maybe there are people out there who think assembling caps is fun. I don't know any, that's for sure.
1 person likes this
@LadyDuck (502194)
• Italy
2 Oct 24
I am glad they finally admitted their error and refunded you.
1 person likes this
@allknowing (153544)
• India
2 Oct 24
I had a lot of convincing to do
1 person likes this
@allknowing (153544)
• India
3 Oct 24
@LadyDuck I have now received the refund and they have also now reworded their display details
1 person likes this
@LadyDuck (502194)
• Italy
3 Oct 24
@allknowing - They did not specify clearly enough that the caps came non assembled, their mistake!
1 person likes this
@RebeccasFarm (91299)
• United States
3 Oct 24
This is very good..Amazon should be proud of you and they should pay you.
1 person likes this
@allknowing (153544)
• India
3 Oct 24
I got a refund
@rakski (156260)
• Philippines
2 Oct 24
that is good to know that they value the feedback of customers
1 person likes this
@allknowing (153544)
• India
2 Oct 24
They must have realised their mistake.
1 person likes this
@rakski (156260)
• Philippines
2 Oct 24
@allknowing that is for sure
1 person likes this