Help! I don't know what to do

@dfollin (26863)
United States
December 6, 2025 8:09pm CST
I have an iphone 14 Pro Max and the ringer won't make a noise! I pressed the button to make the sound go up and it went all the way up but the but the bell symbol on the line has a line across it I went to settings and went to "Sounds and Haptics" and the Ringtone alert is set all the way up and I set it to the loudest sound possible. Now when I was looking for a louder sound then I could hear them and I can hear videos too! Just not when someone calls me! I turned the phone off and back on. Didn't do any good. Any idea's.
4 people like this
3 responses
Marie Coyle
@MarieCoyle (51903)
•
5h
On the side of your phone (mine is on the upper left side) there is an indentation with a tiny little flip switch thingy. If it got bumped, it will show a red spot. Flip it back to where it belongs if it's red. I've killed my ringer before with that tiny switch.
3 people like this
Amber
@AmbiePam (107709)
• United States
5h
You explained that better than I did.
1 person likes this
Marie Coyle
@MarieCoyle (51903)
•
5h
@AmbiePam I never thought of calling it by what it should have been called, the mute button. All I know is that I accidently did that a few times and now I have learned to check for that little flash of red!
1 person likes this
Amber
@AmbiePam (107709)
• United States
5h
@MarieCoyle I’ve accidentally turned it on mute myself a couple of times. I get so annoyed when I do that.
1 person likes this
Amber
@AmbiePam (107709)
• United States
5h
It sounds like you accidentally put it on mute/silent. The mute switch is in the side, and you just have to push it to the other side. I hope I described that okay.
3 people like this
Marie Coyle
@MarieCoyle (51903)
•
5h
I wonder what is wrong with my brain that I didn't just call it the mute button. Duh.
1 person likes this
dreamertink
@dfollin (26863)
• United States
5h
Yep when Marie Coyle just mentioned that. I'm like ,"Oh yeah ! Duh" It works now thanks guys!
2 people like this
Go Crossbones
@crossbones27 (51769)
• Mojave, California
5h
Turn it off till tomorrow. These people constantly updating them, could be just something like that. If it is still doing that, then could be a issue with phone. I turn my phone off for days at a time and have about a dozen updates every time. Those updates can mess with the settings of the phone. They usually correct it when its said and done, though.
1 person likes this
dreamertink
@dfollin (26863)
• United States
5h
Marie Cole and AmberPam reminded it it was that stupid little button. It works now. Thanks.
1 person likes this
Go Crossbones
@crossbones27 (51769)
• Mojave, California
4h
@dfollin Good, yeah I hate phones, buttons so small and I have fat fingers. I mess up so many things on that phone with these fat fingers. I am a skinny guy, but some reason I have fat fingers.
1 person likes this