So annoying, why do they do this??

You know...you are right! I do not listen really to the people taking the order because I am not the one that is ordering it. I am just the passenger. But, recently my mom and I went to McDonald's for my dad to give to him at work, and I noticed the same thing. It was someone else's voice at first taking the order, then it was another asking my mom to repeat it. Hey...what happened to the first guy? That is what went on in my head. And when I also thought about what you said, it was like they were not even listening to you. But, I didn't say anything at the time, because that was the first time that I recognized if they have been doing that. Oh, and another thing. So, the lady hands us our drink and it has spilled over all over the sides where it is literally wet all over. My mom then holds it from the top and asks for a napkin...then the lady says, "Hahahaha...I didn't know that I did that! :)" That is exactly what she said!!! Suuuurrree you didn't. Why didn't you just admit it and apologize? Then hand us the napkin or wipe it off yourself. I don't know if I have written a lot, but I really want to say this. (It might have been funny just at that moment, but I guess I will tell it and see if others think that it is funny.) Like I said, when my mom is drying the cup, she is holding it by the top. As she brings the cup into the car, all clean, I asked what if you dropped that? I think that my mom said she would say something like....Oopps, I need a new one. And look up smiling :D LOL Okay, here is another thing that we thought was funny. You know when they hand you your drink, and then they let go to do something else. What if you didn't have it, or let it slip out of your hands? It would fall to the ground, and it would be all of their fault because they looked way and let go. What would you say? Hahaha...Sorry, I didn't have it yet! :)

I never go to McDonalds, but my Taco Bell has been doing something annoying, too. Whenever I pull up, instead of asking what you want, they say "Hi, how are you?" And then after you answer, they don't say anything. I never know if they are ready for me to order or not!

Boy, this would get my husband going for sure! He never, never, never would go through a drive through for this very reason. He has recently become addicted to Sonic, so he does go there. He often comes home ranting about how he clearly and distinctly said, "I'd like a mustard cheeseburger with tator tots and a diet coke and sonic size it please" and they come back and say, "You said a cheeseburger? mustard or mayonaise? did you want french fries or tator tots? and did you say dr. pepper?" ARGH! He can go on and on! LOL

Thats sounds pretty irritating but so far I haven't come across this in australia.I dont go through fastfood drive throughs that often but usually the kid taking my order is the kid doing everything to the handing you the food afterwards.Maybe these places need to know how its turning off the customers cause I'm sure the managers dont want that.

I never go to drive-thru's here in the U.S. so I'm not very particular with the system here. In my native country, we wait until someone is ready to take our order, especially during peak hours of dining when everyone is busy. In your case, the manager should have taken cared of your order anyway, because that's what's happening in my country whenever everyone else has their hands full. If I were to choose, I'd rather wait than having to repeat what I've just said. It's really irritating. I can understand your feelings about the matter.

Why don't you write in to complain? It is so strange, we don't have such things happening in Singapore... might not the manager be already processing your orders?

OMG! This happened to me the other day! LOL I do not eat out that often anymore because I had to change my eating habits to eliminate a lot of carbs for medical reasons. But I did stop the other day to pick up something for my partner to drop it off to him at work. And it happened exactly as you said. One person acted what I wanted and after I responded, another person asked me to repeat it. I got a little annoyed with the person change and having to repeat myself. But I just let it pass and repeated. Hmmm...to read that this is a common practice...maybe we should change our ordering habits...pull up and instead of telling them what you want, respond with, "I'll just wait until you are ready so I do not have to repeat myself." ha ha See if THAT gets their attention. LOL

You know...you are right! I do not listen really to the people taking the order because I am not the one that is ordering it. I am just the passenger. But, recently my mom and I went to McDonald's for my dad to give to him at work, and I noticed the same thing. It was someone else's voice at first taking the order, then it was another asking my mom to repeat it. Hey...what happened to the first guy? That is what went on in my head. And when I also thought about what you said, it was like they were not even listening to you. But, I didn't say anything at the time, because that was the first time that I recognized if they have been doing that. Oh, and another thing. So, the lady hands us our drink and it has spilled over all over the sides where it is literally wet all over. My mom then holds it from the top and asks for a napkin...then the lady says, "Hahahaha...I didn't know that I did that! :)" That is exactly what she said!!! Suuuurrree you didn't. Why didn't you just admit it and apologize? Then hand us the napkin or wipe it off yourself. I don't know if I have written a lot, but I really want to say this. (It might have been funny just at that moment, but I guess I will tell it and see if others think that it is funny.) Like I said, when my mom is drying the cup, she is holding it by the top. As she brings the cup into the car, all clean, I asked what if you dropped that? I think that my mom said she would say something like....Oopps, I need a new one. And look up smiling :D LOL Okay, here is another thing that we thought was funny. You know when they hand you your drink, and then they let go to do something else. What if you didn't have it, or let it slip out of your hands? It would fall to the ground, and it would be all of their fault because they looked way and let go. What would you say? Hahaha...Sorry, I didn't have it yet! :)

I do agree its pretty nerve racking. I dont go to these places anymore. The food is not good for you and I dont have that kind of money I rather eat at home where I have good food I can make myself.

I know! its so annoying isnt it! fast foods nowadays especially those in drive thru's are now so not committed in giving is the service we deserve. They should improve or else...

I assume the repeating of the order would anoy be the most. I do not order from Mac Donalds much anyway though.

It isn't because they weren't listening, they make you repeat the order so that no mistakes are made, this is a practice that not only McDonald's uses, but most fast food places. If they cut down on mistakes, they have a faster serving time, this is just one way of ensuring that orders are correct. I worked in fast food for a while, and mistakes are easily made, they don't want complaints, and they want their customers happy with correct orders and speed of service.