If you DISSATISFIED with a SELLER on eBAY would YOU leave NEGATIVE feeback??

United States
April 19, 2007 10:22am CST
What do you do when you buy something on eBay and you are dissatisfied with the Seller but not the product. It is my own fault, I should have read the feedback first before buying something, but I didn't. Now I am just ANGRY. I bought a flea product for my cats, since they are suffering with fleas this time of year, I paid immediately and requested the item to be expedited to me. In fact, I wrote to them 3 times, never a response back. The only response I did receive was that it was shipped regular mail and I would be receiving it soon. I didn't need it soon, I needed it expedited, well I responded back to only get apologies. Now he is getting nasty to me, threatening me with negative feedback, but yet, I paid with instant funds, it gets worse, I finally read the feedback only to find out he does this often, leaves negative feedback on people that leave him negative feedback, even when the person has paid with instant funds. So what would you do? Move on and forget that you ever purchased the item or take the change and leave negative feedback?
11 people like this
33 responses
@student7 (1002)
• United States
20 Apr 07
I had a problem with a seller. I e-mailed her letting her know that I was going to send my payment to her next week due to the fact that I was moving my mother-in-law. She sent me nasty e-mails. Well I received the item and I never left feedback for her because I knew that she would leave nasty feedback for me. I won't leave that kind of feedback. I won't do business with her again either. Just be aware there are some people out there that are just out to take your money and just don't care about their reputation. They probably think that it is just cyberspace and those ratings do mean a thing. Just be careful and when you can, view their feedback.
2 people like this
@mtdewgurl74 (18151)
• United States
20 Apr 07
Actually I would leave a nuetral one. Because if you leave a negative he will leave a negative yes they can be removed but not forgotten it will always be there a sore spot on your ebay feedback account. Before bidding did you ask the seller about sending it expedited? Because in most cases if it says that it will be shipped in so and so days then the seller only has to honor the time he set. But you said that he didn't respond,maybe he was working or busy and couldn't get to it till the last minute to check the bids. I am hoping you can solve it in a adult manner that will not cause damage to your ebay account. That is one thing they can hold over our heads is a negative comment left. But Maybe you should send ebay the messages he sent that was threatening and maybe they can deal with this person or atleast give them a warning maybe? I go by a score before I buy if it is less then 96% I will not bid on the item. I am like that and so far I have not had any bad experiences but one. I paid instantly like you did and I expected the item within atleast 5 days but it took over 2 weeks to arrive when I contacted the seller she said that she had 2-9 days to send it out which I thought was only 3-5 days and she waited till the 9th day to send it out. Then it set all week in a post office and then i finally got it. I left a neutral response and said I finally received my items. Well hope that everything turns out which ever way you decide.
2 people like this
@rjbass (1422)
• United States
19 Apr 07
Though I have had no negative experiences with purchases made on eBay to date, I would have no problem leaving negative feedback. The ratings and the experiences of buyers and sellers alike is an integral part of the success of eBay whether the feedback is positive or negative. If I were you, I would leave your comments on the seller's profile and also send eBay the threat emails that the seller is sending you as if it comes to a false negative comment on your profile, eBay has the ability to remove the comment if justified.
19 Apr 07
The whole point of feedback is to let other people know how you feel about your transaction. If you are unhappy with the seller then you should leave negative feedback. At the end of the day it is only a little red dot on a page, it won't hurt you and if you are calm and factual about the transaction then people will be able to see who is in the wrong.
2 people like this
• Malaysia
20 Apr 07
Yes, I would leave a negative feedback. However I have bad experience that after I left a negative feedback, the seller give me a worse feedback. So I emailed him and explain the whole situation. But he didn't listen. I don't know what to do about it. So, I just leave it.
1 person likes this
• United States
20 Apr 07
Hi, that is really nasty, well its your right since you have paid for the product and it is not fair to be treated like that. Can you call ebay and let them know about this..... how much was the product..you should pursue this matter further....it does affect the consumer protection act...
2 people like this
@cikedo (3483)
• United States
20 Apr 07
Of course I would right negative feedback if I was dissatisfied. The negatives warn other buyers that the seller may not be all that great.
1 person likes this
@jennybianca (12912)
• Australia
20 Apr 07
Yes, you should leave negative feedback if disatisfied with the seller on Ebay? Exactly how long did the product take to arrive? If the seller is going to take awhile to post their products to a buyer, then he/she needs to state that on their description. This person is being unreasonable.
1 person likes this
@Denmarkguy (1845)
• United States
20 Apr 07
I have been buying and selling on eBay for nine years, and have had a pretty broad range of experiences... including one buyer who waited six months before he decided he wanted to return something, and then filed a police report on me alleging that I was trying to defraud him, because I wasn't IMMEDIATELY refunding his money, six months later... I wasn't even ACTIVE on eBay at the time. But anyway... IF the product was delivered AND it matches the description, I would suggest you leave a "neutral" feedback stating something like "product OK, but seller has poor approach to customer service." As a seller, I get a number of people who buy something, and then it immediately turns out they "need it yesterday." Most eBay sellers are individuals who go to work and have lives, rather than businesses who are available around the clock to deal with their eBay sales. My advice to anybody making purchases on eBay is that if you are buying something that needs "special handling" write to the seller BEFORE bidding/buying to see if they are set up to do expedited shipping. I remember someone who HAD to have something sent FedEx overnight on the day the auction closed.... which meant a 20-mile round trip for me, to the nearest place that handled FedEx and had the shipping supplies and forms needed. My experience as a BUYER on eBay has lead me to conclude that if I need something NOW, I should be going to a local store to get it, not trust eBay sellers.
• Singapore
19 Apr 07
Naturally you should. After all, it is only "fair" this way. Further, you help to blacklist this seller so that other buyers won't get inconvenienced.
1 person likes this
• United States
20 Apr 07
if you have copies of the transactions and he leaves a negative,i would contact ebay-especially if this guy is habitual about it.they can at least remove it for you.
1 person likes this
@uiwwitch (892)
• United States
20 Apr 07
I would try to resolve it first but if he's this nasty and knowing that he's done this before, he might not be amenable to resolution. So go ahead and leave him a negative feedback although it would probably hurt your ratings too. You can just ignore it but that would mean that he would do this again in the future. How about reporting him and see what ebay wants to do with it.
1 person likes this
@Hart57 (359)
• United States
19 Apr 07
As an active seller, I would not bother to leave negative feedback. The negative energy it can create (with retaliatory negative feedback) is just not worth it to me personally. However, I can completely understand and appreciate an opposing view. For some, it's the principle of the thing. If I were inclined to leave it, though, I would check the person's record before doing so. It might just be an isolated incident. If that were the case, I would cut the seller some slack, and not leave negative feedback.
@cancatis (406)
• Brazil
20 Apr 07
On a similar site we use in Brazil (called Mercado Livre), we can comment the feedbacks, so if someone leaves you a negative feedback, you can say what really happenned and something like "go check his feedbacks". I wonder if that exists on eBay.
1 person likes this
@melanie652 (2524)
• United States
19 Apr 07
That's a bad deal. I try to stay away from any seller that has less than 98% feedback. When they have 98% or 99% positive feedback, I read through it to see what other buyers have said. If I see a common thread of slow shipping, etc I won't buy from that seller. Just a tip to hopefully help you out for the next time? On to your situation now....I'm sorry to say I think you're stuck. If you leave negative feedback on him, he'll do it to you. If he leaves feedback first, THEN you may be able to get away with leaving negative feedback on him. Otherwise if he's waiting on you to leave feedback first unfortunately you're stuck. In cases where I haven't been happy with the seller, I just haven't left feedback at all. It's usually been a situation where they haven't left feedback for me and I'm afraid if I leave a negative they'll retaliate with a negative even though I've *always* paid promptly and they should have no reason to leave a negative. Based on my experiences, I'd say let it go and move on. If you're like I am - you've worked hard to get a high positive rating on your feedback. Sorry for your bad experience.
@ESKARENA1 (18261)
19 Apr 07
i would certainly leave negative feedback if i felt ripped off or ill used in the transaction. Negative feedback is the only weapon we have . However, before it is used, I think it should have to be justified in the same way as I think every negative rating should have to be justified here on mylot. What a good topic you have posted blessed be
1 person likes this
@kurtbiewald (2625)
• United States
19 Apr 07
as in life be reasonable be patient find out what happened give people the benefit of the doubt I would probly wait a week, then ask if they sent it, then ask again in another week, then a final request for email then if no response, I think I would leave negative feedback
1 person likes this
@kodie420 (872)
• Canada
19 Apr 07
Well I would personally forget about it since its a minor thing but if your not like me then ya of course complain and maybe ebay will banned his account.
1 person likes this
@gasmas100 (585)
• India
19 Apr 07
Being in sales myself, I believe that the seller need never be rude as it would tarnish not only his name, but that of the organisation too. I beleiev that you too would need to leave negative feedback so as to make others aware of what they are likely to face.If the selelr is not doing a good job-he needs to be punished- you cant just sit and allow him to treat u so. What u give is what u get..........tho' u r a classy girl as ur name suggest- I dont think u would react such- would ya??
@miyuna (44)
• United States
19 Apr 07
Since the user seems to have a lot of problems, you should probably let eBay officials know of the situation, and then leave negative feedback explaining the situation as a warning to other possible buyers. Although I have not had such a bad experience with a seller from eBay, I did have a bad experience where I purchased a handmade dress for a costume from a seller who sold the costumes for her business. Not only did she combine shipping costs with part of the real cost of the item, to save herself from more of the eBay commission being taken out of the sale (which I'm pretty sure is not allowed), the dress arrived without the sash! I was upset so I emailed her back and explained the situation, and she emailed me back saying - is it the necktie that you are missing, please let me know and I will send it right away! I emailed her back and told her that no, it was the dress sash that was missing, but I never received another response, even when I emailed again. I ended up not leaving feedback for the item because I can't decide whether to leave her negative feedback or not. I have purchased from her before, and I gave those transactions positive feedback because they were fine, but I'm angry that she never bothered to respond.