Fast food my most recent experience

United States
April 28, 2007 9:23pm CST
So I went last night after work to Taco bell to get some dinner. It has been my fave place and I drove out of the way to get it becuase they tore out taco bell down near my house. So, I was craving it and got there and ordered and had to repeat my order literally ten times and the girl still didnt get it right. I got my food and they had it all smashed in ONE BAG!! That was my first annoyance. I then as I sat and was waiting for then to hand me the cokes noticed three people bringing their food back soo i looked at mine and was soo angry... I handed back my food as it was made wrong. I ordered three soft tacos with BEANS no beef (hate this) and sour cream,lettuce cheese and tomatos.. They put sour cream and lettuce. NOTHING Else. GRR soo i give it back. They then just throw beans in on top of the sour cream and lettuce and add nothing else. I was too mad to care. So then when i get home i notice the chips are stale in my husbands dinner and my little girls nacho bell.. and his burrito was chicken and not the steak.. And I ordered 5 sides of red sauce which they did NOT give me.. they gave me a cup of cheese that was half filled and spilled and they charged me $1.00 for it?? WTH? AND To top it off I hate regular coke.. and they gave me regular coke that was just the last straw. I called the 800 number and they were apologetic and they said tha someone would call me in three days. I also tried to call the store and can not get a manager on the phone every time I try it just rings. I am just really frustrated.. I plan on still writing a letter to thje manager and to Taco bell and going back and getting my money. I know I am probably going overboard but it annoys me. Why can people get nothing right... And they didnt even half care at the store/resturaunt itself... ok thats my vent :)
2 responses
• United States
29 Apr 07
Oh man, that sounds like a horrible experience! I can't stand when a fast food place messes up my drink order and gives me a regular coke instead of diet. I don't drink regular! I can only imagine how pissed off you must have been to have ALL of those things messed up!
• United States
29 Apr 07
I know! ANd, its not like the calories even that I am concerned with I Just hate the taste of regular.. SO I am really peeved and want my money and or an apology and corrected food. But not so sure that I Will get anything so we shall see.
• United States
29 Apr 07
I know! ANd, its not like the calories even that I am concerned with I Just hate the taste of regular.. SO I am really peeved and want my money and or an apology and corrected food. But not so sure that I Will get anything so we shall see.
• United States
29 Apr 07
HAHA i have that experience almost every time i go to a fast food restaurant. things arent fully cooked, things r hours old, things mossing from the bag, someone elses order, etc. last week i went to dunkin donuts for a muffin and a pepsi, and the girl took my order 4 times, and then i waited 19 mins in the drive thru because they didnt end up having that kind of muffin atm and they only had regular pepsi not diet. i had to go to work and decided i couldnt stay but a 3 mins trip turned into a 19 mins trip because the girl who took my 20,didnt put it into the register when i gave it to her and she lost it. so i had to wait while they all scrambled around looking for it. i dont often go anymore. lol
• United States
29 Apr 07
Wow! That is terrible!!! THat is why I am so over going out to eat. I would rather make it myself at home. Only once in a while do I give in. It had been a while honestly as of friday. And, I had a migraine and didnt feel like cooking so I was like What the hey.. UGH.. So I am thinking I Will not be doing the eat out thing much and definitely not anytime soon... Its crazy that you can not just go order and get your food and it be right... Rarely is it right.. I guess thats what you get when you pay people minimum wage and they could care less if they do their job right as its well ust min wage.