What do you do about no-shows?

I do not give them three chances not to show up. I have only had one person who did not show up the first time, and she later called me to explain a situation that had came up. I am still not sure I believe her story, but I told her I would give her one more chance but if she was not there to pick the items up at the specified time they would be passed on to the next person on the list. When I post an item I always save a list of all responses, and although I won't say that I will never allow her to get any of my items again, I always have second thoughts when I see her respond to the items I have offered. One of these times, maybe she will be the only responder and will have a chance to redeem herself. Then I guess we will see what happens. As for someone not showing up 3 times, I would definitely not allow him to accept any more of my offers, and I would also notify the moderator. Also, let her know that he is harassing you. That kind of behavior is uncalled for, and should not be tolerated. I would pass the item to the next in line without any thought of notifying them. After all, they did not have the courtesy to show up or notify you that they were not coming, even after you gave them three chances. If you do not have anyone else on your list, then repost your item.

I make arrangements for a specific pick up time -- say Wednesday between 3 and 5 or Saturday morning -- and at the same time I tell them if they no show I will be contacting the next person within 5 minutes after their no show. I keep their names on a list and if they ask for anything in the future, I just delete their email. I really haven't had much trouble with no shows. My biggest issue was with a lady who made arrangements to pick up when I couldn't be available so I agreed to leave the boxes on the porch. I offered a variety of things as take all freecycle what you don't want. Instead she picked through and took what she wanted. It wouldn't have been so bad if she had just left the rest, instead she smashed some of the glassware and flung other items around the porch. I guess what I was giving her for free wasn't good enough for her tastes.

I make arrangements for pick up. If they don't pick up once. I give them a second chance. If they don't pick up second time. I re-offer the items or go down my list. I have made a no show list I keep on my computer. That way I do not have to bother with any of the no shows again. I keep their name and email. That way if they change their email address. I still have their names. I have never reported them as I figured there are always going to be somebody who is going to be a no show. Good luck.