My restaurant is not your kitchen.

United States
June 1, 2007 1:00pm CST
I am a hostess and a waitress at a hugely popular chain restaurant in my area which is about 3 minutes from one of the most popular theme parks in the world. I love my job (although it can be a pain in the butt like any job), I love the high paced atmosphere and the people I work with and I love being able to make someones day just by bringing out good food and allowing them to enjoy their time there. But please, don't treat my restaurant like it is your private kitchen table. I cant count how many times people allow their children to DRAW ON THE TABLES WITH CRAYONS, or to draw on the windows with crayons. Some people will remove every single thing from our tabletop caddies and basically empty it onto the table. People bring cheerios or goldfish for their infants, and they all end up on the floor. Ketchup bottles have been completely emptied onto a booth seat before. We have coloring books and crayons that we give to children (FOR FREE) and parents allow thier children to literally come up and TAKE about 20 of these little coloring booklets. When has it become okay for children to take things without asking? Or to throw their food? Or to waste things? Or to make a mess? Or to yell and scream and cry at the top of their lungs? We have balloons at the front of the restaurant to give away to children when they leave as a courtesy, but there will be some children (And parents) who will come up and actually untie the strings and Take ALL 15 balloons. OR just help themselves and leave the rest to float around in the air. Ive gone into the bathroom where people let their 6 yr olds go by themselves and the entire contents of the soap dispenser will be in a pile on the floor, or the mirror will be covered in soap and water. Ive seen entire rolls of toilet paper or paper towwels in a pile on the floor. Children picking flowers from our seating area out front. Children taking 100 toothpicks or mints, or taking our entire buisness cards (HOLDER AND ALL) and emptying them onto the floor. Children running laps around the bar, "HIDING" being doorways, interupting servers while they are helping other guests. The list goes on. It is absolutely appalling and ridiculous the way children are handled in public places these days. I remember when I was growing up, if I were to yell and scream in a restaurant I would be removed from the entire restaurant and taken to the car to sit until I would shut up. People treat a restaurant like its their own private kitchen and they are allowed to (as well as their children) to do whatever they plase. NO consideration for other guests who are trying to enjoy their time, no consideration for employees who have to dodge 3 yr olds playing tag while carrying steaming hot plates of food and expensive drinks. No consideration that it is not my job to clean up after your bratty little children. It is my job to serve you politely and respectfully and to make your meal enjoyable. It is NOT my responsibility to babysit your children. Letting your children vandalize our restaurant, put themselves and other people in danger of falling, burning themselves, dropping something or breaking something is not a way to get good service. Bottom line, PARENTS, please discipline your children and stop letting them walk all over you. It makes YOU look like idiots and bad parents! SuPervise them or DONT bring them. If you can't make your children behave in a public place, they SHOULDNT be there.
1 person likes this
2 responses
@whywiki (6066)
• Canada
1 Jun 07
Well said. Thank you for pointing this out to parents. I am not a mom and don't think kids are particularly cute and when my restaurant experience is ruined I feel like I wasted my hard earned money. I always feel bad for the server I wouldn't want your job in a million years. Sometimes I feel like walking up to the parents and saying something but I never get up the nerve. My other half doesn't hesitate in letting parents know that their kids are rude and out of control. I don't hate well behaved kids at all but the brats really wear on my nerves.
@brothertuck (1257)
• United States
1 Jun 07
As a long time restaurant worker and manager I know how you feel. It is company rules to not even consider disciplining them, but you must keep up the decor so that others, especially those without children, can enjoy their meal. If you say something the comment is "they are just kids" as if that makes it ok. As you said when I was growing up, if I acted out I was punished. Either taken out to sit in the car, or even spanked (yes in those days it was ok to spank a child in public, it's not abuse). We enjoyed the meal and the little extras like the coloring book and crayons if it was offered. This also hits on something that I've always wanted to tell the parents of these out of control kids. They are responsible for the kids, it reflects on the parents. When I go out to eat, my kids respect the workers, respect other diners. So many times I would just want to tell them that what their kids are doing is going to cause extra work and that I am going to charge them for the labor to clean the area. Parents need to be responsible, kids need to learn respect, this goes beyond the restaurant and into life. They ask what's wrong with kids today, and that is it. The parents moan and complain about everyone elses fault and the kids don't learn responsibility.