How do i become a good sales woman?

@andak2007 (3229)
Philippines
June 1, 2007 11:37pm CST
IT is June already and as ive said before i will have a new job, in the different department and this time i will be entertaining more people and i'm not used to handling customers because it had been 3 years already that what i face everyday is my computer only...so any suggestions on how do i become a good sales woman and gain more customers? i have worked in a fast food chain before but that was ages ago..help mylot community!!!
3 people like this
8 responses
• India
3 Jun 07
Hi andak! The most important quality of a salesperson is to know how to handle a customer and make him come to you again. Be polite to the customer, greet him with a warm smile and eye to eye contact, give valuable suggestons and make him feel at home. Make sure you upsell whenever it is appropriate.All the best to you.
@andak2007 (3229)
• Philippines
7 Jun 07
hello thanks for the advice, right now im making some progress and i think i have lost my fear of facing people already and i love to make deals with the customers.
• Egypt
4 Sep 10
hi,lovelydame i realy thank you coz u give us you'r experience and i realy like the way u talking..and i will repet that in my life... and i hope will be afriend i'm jasmine saleh sayed 24 year's old egyption's that's my email: (sweetflowergirl_2007@hotmail.com)
• Philippines
3 Jun 07
All I know is a SMILE to every customers will attract them to buy your products, the assistance and courteousness you extended to them will be a great job too. and remember, CUSTOMER IS ALWAYS RIGHT, no matter how wrong they are. all you have to do is explain to them that theirs is okay if ..... but your suggestion will be better if they will try it! Just like that.Though I have not been a salesman before, but positive psychology when applied to them will work out. have a nice day!
1 person likes this
@cheenlly (3477)
• Philippines
2 Jun 07
Hmmm to get started you must sort out your attitude first. you are already selling. Selling fields in which women excel. Start wit a master plan Set up goals. I have read this advice from MAbel Richards, a travelling sales woman for Bourjois inc., hope it will help you. Do a good job wherever you are . Think about your customer's problem and her needs. Ask yourself why sha came into the store and remind yourself she came in for help-not your indifference or rudeness. Sell people, then your product. No matter what happens, smile and be courteous to your customer and loyal to your firm. And one thing, no matter what you are selling-service, product or yourself-you have competitors. The only sure way to outsell them is to give your customer service. NOt just ordinary service but something extra, something over and beyond the call of duty. Ask yourself: What do my customers need? When you have the answer, find a way you can give it to them bigger, better or faster than anyone else. Goodluck!
@paywise (500)
• Indonesia
2 Jun 07
Keep smiling, be honest, accept the complaints and make a good solution for custumers. Beside that of course you have to know about that products and use your appeals.
1 person likes this
@ellie26 (4139)
• Malaysia
2 Jun 07
Hi andak2007, to be a salesperson is a wonderful opportunity to gain friends and exposed yourself to so many situation. I am not good at sales tips but I can give a few tips from a customer's point of views. A good service to me is when my order is taken seriously and attentively. A fast and efficient service is appreciated when there are a long customers waiting for service. Always smile even if you are facing with fussy customers and be tactful to handle complaints.
1 person likes this
• Philippines
2 Jun 07
Just be sure self. And you should know a lot about your products, so do your research way ahead of time. Be honest. Don't tell customers about your products that are not true. Use your charm ,and you will be the best salesperson. Good luck you!
• India
5 Jun 07
the first thing for a successful salesman/saleswoman is to able to identify the end customer. for example, for a person selling medicine to cure heart diseases one would think that the patient is the end customer. But it is not that way. The end customer for the sales person would be the doctor who prescribes the medicine. The patient cannot be the end customer as he does not have the choice to choose. And given the chance, he would not be able to choose the particular medicine as he would not have any knowledge of the medicine. Hence in this case the doctor would be the end customer for the sales person and the sales person should target the doctor and not the patient. And once end customer is identified, one has to be persistent in his/her efforts. This would make a person a successful sales person.
@lquiambao (109)
• Philippines
2 Jun 07
Well, friend, it's easy to sell anything if you are a "people" person. I mean you are not shy when around people or doing service to them. If you are a friendly person, it's gonna be a breeze to sell to others. Just be friendly to them, offer them your products in a nice way without overpowering them. You know when I go to malls I noticed that sales ladies tend to be pushy when selling, like they follow you around unceasingly even if you tell them that you're not really buying now but just looking around or canvassing prices. Have you noticed that sometimes they even tend to go back to whatever you touched (clothes, shoes, etc.) and sort of straighten out whatever you have touched as if telling you by action that you just wasted their time and messed around their goods? Anyways, I'm into selling myself, selling real estate like packages of house and lots and I have sold a fair number of houses. I guess my secret is being sincere to my buyers and trying to persuade them without being pushy -- just give them a good presentation of the project and deal with all their concerns and voila! They will surely buy and even give you referrals to their friends and you sell more!
@andak2007 (3229)
• Philippines
4 Jun 07
yes you are right and i really don't like being followed around as if im there to steal something.
1 person likes this
• Philippines
4 Jun 07
Oh I forgot to add EMPATHY. When I trained in the call center, our trainor keep on saying this WORD, THAT WHEN DEALING WITH A CUSTOMER, always PUT YOUR FEET IN HIS SHOES, and say some empathy statements even when you are irked or when he is so fussy, like: "Yes, sir, I agree with you." or "I understand your predicament, sir, let me help you find a solution." or something like that. That way you lessen their anger at not being serviced efficiently and at a minimum time! Good luck in selling, may you have lots of customers!