How do U like self serve options offered in the internet for several companies?

@Abbyey (760)
June 4, 2007 8:49pm CST
I know several companies that offered self serve options in the internet. It is where you can access your account online and make changes usually FREE or at a minimum amount charged to you compared to calling their customer service who charge more. Mostly i prefer the self serve options because it saves more money plus i can do it anytime i want. However there are some that are not friendly user so with those companies i prefer calling. How about you? have you tried using this self serve options in some companies you have dealt with? what do you think about it?
1 person likes this
1 response
@brothertuck (1257)
• United States
5 Jun 07
I think I understand what you mean, like banks with 24 hour access online, or stores with online ordering. I love it because I prefer taking care of business overnight. We used to have a 24 hour WalMart but due to security reasons it is not closed at midnight. I would go there overnight to shop. Unless I have to deal with a person, I prefer just taking care of things with the computer.