bad service

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Bad service really irritates me. dont people understand if you are rude to customers it is unlikely they will return to your shop!! I think i experience rude retail assisstance on a daily basis! I know some are probably tired and just want to go home as a an ex shop worker my self I get that it gets tiring meing so cheerful all day. Does anyone else get bad or rude service, what has been your worst expeience?