My first bid on ebay-now I am upset

@brendalee (6082)
United States
July 3, 2007 11:03pm CST
I sometimes look at the ebay things that appear on the top of the pages here but I never bid on anything. Well, the other day I saw something that really interested me. It was two webkinz black labs. Some of you may know that my black lab got killed last year. I had been looking for a stuffed animal one but hadn't come across any. I was so excited when I saw it. I knew I just had to have it no matter what it cost. So I bid and I kept checking to make sure I wasn't outbid. I sometimes checked every hour. I was the only bidder up until this morning and I finally ended up outbidding the other one. I went away for the day and ebay was the first site I checked when I got home. I was suprised to see that my bids were gone. It said it was cancelled at the sellers discretion. Why would the seller do that? I was so heartbroke and I cried. I really wanted those black labs. Has this ever happened to any of you? Is there anything I can do about it? I wanted to give the seller a negative feedback but I didn't. I am so upset and I will probably never bid on anything ever again.
10 people like this
24 responses
@Trace86 (5030)
• United States
4 Jul 07
Sometimes sellers have it written somewhere that they only accept bids from people with a certain number of ratings. I guess that it is because they have gotten stiffed one too many times by people with few ratings bidding and then not paying for the product. You could try to contact the seller and see if he has anymore or you could get them at the store. My nieces get their webkinz at a special store/display in the mall.
@Trace86 (5030)
• United States
4 Jul 07
black lab webkinz - What a cutie!
Try here. http://customerservice.webkinz.com/storelocator/html/index.html
3 people like this
@brendalee (6082)
• United States
4 Jul 07
I understand that they don't want to be stiffed but they don't ship it until they get the money, right? I really had no idea what a webkin was. I only wanted it because it was a black lab. Thanks.
2 people like this
@kareng (54273)
• United States
12 Jul 07
That is odd since the auction is still on-going. Can you try to bid again? Maybe you will get it a lot cheaper now? Good luck!
• United States
4 Jul 07
I think they have the right to do that if they do not get bids that are high enough. You can't ever replace Charlie, but when you are ready you might want to visit an animal shelter where they have dogs that are put to sleep if they do not find owners for them. They could surely use the kind of love you have to give.
2 people like this
@brendalee (6082)
• United States
4 Jul 07
The thing is, the auction is not over with until tomorrow. My highest bid was $20 and now that mine are gone, its back down to $4.50. I understand about the animal shelters but I have five dogs now. One of which is Charlie's only puppy and she looks just like him and acts like him too.
3 people like this
@brendalee (6082)
• United States
4 Jul 07
I have no rating at all because I have never bought or sold anything on there. But everyone has to start somewhere. What can a person do with no rating to get a better rating?
2 people like this
• United States
4 Jul 07
That in itself would make me happy...that you have Charlie's puppy. If you did not have a rating or a high rating that may be why they put you out of the bid arena. You could contact the person and ask.
2 people like this
@sweetdesign (5142)
• United States
9 Jul 07
I'm so sorry that this happened to you. I know how heartbreaking it can be to want something so bad then have it stripped away like that. There could be many reasons why the seller did this. Perhaps the piece got broken (don't know what webkinz are), or maybe they sold it at another auction site/website/locally and therefore had to withdraw it from ebay maybe they simply changed thier minds about selling it. If you can try to contact the seller and ask them why. maybe they will relist it for you. At any rate it doesn't hurt to ask.
1 person likes this
• United States
5 Jul 07
Hi Brendalee, As a eBay Seller most of us put in our auctions that we have the right to cancel anyone bids, mostly if they are newbies and we feel they will not following through with the auction. You might try going to this Seller through their other auctions and ask point blank why they cancelled your bid so you will know in the future. Please don't give up on eBay cause of one bad bid, believe me I have been a fan of eBay since it first came out and I have brought more than I have sold and would not go anywhere else, there is no other place I can think of that you can get such unique items and be able to really claim a deal, except on eBay. Btw ... you can't leave negative feedback cause you lost out on a bid, alot of experienced eBayers wait until the very last moment to win auctions, better chance of them getting it at a better price the last few minutes, so should you come back to eBay, which I hope you do, remember to watch your auction until it closes, if it is something so special to you that you can't live without. Be well, my friend!
1 person likes this
• United States
5 Jul 07
Yeah I know what you mean, you are talking to the girl that sets her alarm clock for the middle of the night so I can win an auction. Take care my friend.
1 person likes this
• United States
5 Jul 07
I hate that happened to you. Did you contact the seller and ask why they cancelled your bids? I think that would have made me upset too. I've never had a person to cancel my bids like that before and I've never done that to someone that has bought stuff from me either. I hope you can find something else like it since you weren't able to get that one.
1 person likes this
• United States
11 Jul 07
He may have cancled because he had a change of heart, or maybe he wasn't getting as much as he thought he would or deserved for them. People are mysterious, you can never really know why people do certain things.
1 person likes this
@gabs8513 (48686)
• United Kingdom
4 Jul 07
That could mean anything and you should give a bad Feedback as that is well out of order He had probably already sold them or something like that There could be any reason but if the Person was a good Seller they would have informed you I always get contacted by Sellers on there so be careful and remember the Sellers Name and do not order of that Person again I am sorry this happened to you Sweetie and I know it would have upset you very much Big Hug for you coming through from me
1 person likes this
@Willowlady (10658)
• United States
4 Jul 07
You got caught up in the bidding frenzy and nothing is a done deal until you are invoiced and then you have paid. That is the way it works. There may be a good reason why they were not available. Recently I had a fire and lost my inventory. I sat at the hotel and took off all those items. If someone had bid I would have done the same and been sorry for it. Myself I would have emailed the winning bidder though. I buy mostly from the buy it now items, I don't like the worry about winning an item. Don't despair, though this is emotional, things could work out that you do eventually get some stuffed friends to be in memory of your loved one. Take care and happy bidding!
1 person likes this
@yanjiaren (9031)
4 Jul 07
Never get disheartened my friend..A better opportunity will come along..don't give up..look for other auction sites too that may sell similar items..never ever be down because the first time it didn't work out..look? My first marriage failed but I am trying again with a second lol..Just trying to cheer you up..I have had crap days believe me lol..even with business.In the beginning of working online I had learned the art of losing all my money..Now the tables have turned and I am well in profit..never give up..Today's lost battle is tomorrows won war..
@cabergren (1181)
• United States
4 Jul 07
I have never that happen, but a seller can cancel an item at any time even if he has bids for that item. But it still does cost the seller the listing fees for the item. Hard to say why they canceled the item. But I don't blame you I would also be very unhappy about it. Hope you find another item like that one. I also sell on eBay. I make and sell American Girl Doll clothes. Check out my store: http://stores.ebay.com/Dream-Doll-Boutique
1 person likes this
@Grandmaof2 (7579)
• Canada
4 Jul 07
I've never had anything like this happen but I would definatly ask the seller why this happened.
1 person likes this
• Jamaica
4 Jul 07
Yes I feel your pain, it has happened to me. Some very bitter experiences on ebay. Some sellers are not very sensitive to buyers. I guess each man to his own.
@blueyesco (156)
• United States
4 Jul 07
I have bought from ebay for several years now. I have had a few items cancelled by the seller and even a couple cancelled by ebay. Don't know why it happens but I have always been notified by ebay, so I just let it go. Once I even got a nasty email from another bidder that I was bidding too high and asking if I was in a scam with the seller! There are all kinds out there.
1 person likes this
• United States
4 Jul 07
Yes thats happend to me before, they have certain reasons for taking it off. I think that shouldn't be an option for the sellers on ebay to do. Its just not fair. Keep looking on eaby, i'm sure there is another laptop that might catch your eye. Good luck.
1 person likes this
@meljessxena (2315)
• Australia
4 Jul 07
this happened to me a while back, and i guess have something to do with you being a first time buyer or something, maybe you could send the seller a question about the item and ask them what the go was, thats what i did and they sent back saying no they only accept people binding with a number over 5 or 10. so that really annoyed me.
1 person likes this
@jennybianca (12912)
• Australia
4 Jul 07
What are webkinz black labs? Well, I know what black labs are, but not webkinz? I have bid on ebay a few times over the past few years, & apparently there are some tricks to learn with bidding. I am fairly sure E-bay have a help section with training, etc. As regard these people withdrawing their sale, I can only presume that they weren't happy with the amount the bidding had got to. Unless for some nostoligic reason they changed their minds. It really is not fair of them to do this. I would be writing negative feedback for sure, & expressing to Ebay admin your conern. I don't really think this sort of thing should occur. Don't be disheartened though, as many Ebay sellers are quite genuine.
@KrisNY (7590)
• United States
4 Jul 07
Alot of sellers state right in their auction- that they will only sell to users with a certain criteria- Like so many positive feed backs, so many bids, so many wins or sells. etc. I think it is wrong- But more than likely this person (seller) got burned by a member who was new and the deal fell through- so they were stucki with the product and had to relist again- Is it fair- NO-- You could have e-mailed the seller and explained that you were new but would pay- Might have helped- I think it is rude what they did- I would never do that to anyone being a seller as well as a buyer- everyone has to start somewhere-
@wachit14 (3595)
• United States
4 Jul 07
If you have no previous history with Ebay, this may be why the seller cancelled your bids, however, there is no basis for cancelling your bids on that basis alone. There are several things you can do and one would be to complain to Ebay that you believe the seller was abusing the privilege of their right to cancel. If you look under the cancelling bids policy it is very restrictive. The other, of course, is to leave negative feedback for the seller and frankly, I would only use that as a last resort. Of course, you can send a private message to the seller and ask them very nicely why your bids were cancelled just to clarify the reasoning. For the most part, Ebay is a very nice community, but there are some unscrupulous people or people who have been burned so much by buyers that they are too restrictive. I've been selling on Ebay for years and right now I am dealing with a new Ebayer who won something from me over a week ago and still hasn't paid for the item. She began bidding on another one of my items and instead of cancelling her bids, I just privately asked her to refrain from bidding until I receive payment for the first item she won from me.
@gizmo528 (731)
• United States
4 Jul 07
That really sucks. I can understand why some sellers on ebay do this but it doesn't seem right. They must be forgetting that at one time that had no rating and someone took a chance on them. I know how you feel though as I only have a rating of 2 since I've only bought two items but have all positive feedback. Everyone has to start somewhere and I think most sellers forget that sometimes. Good luck and I hope you can find what you are looking for.
1 person likes this
• United States
4 Jul 07
sometimes they can cancel a bid if they think it was not the right bid that you tuped in, or if you don't have much feedback sometimes popular sellers won't trust that and will cancelthe bid, after its been canceled though there is not really anything that you can do about it, don't get discouraged though, keep trying!
1 person likes this