Jollibee or McDonald's in terms of customer service....

Philippines
July 5, 2007 2:47am CST
I think that Jollibee is better than McDonald's in customer service. Jollibee's crew are very attentive to the needs of the customers while McDonald's are not.
1 person likes this
7 responses
• Philippines
21 Nov 07
i disagree. i have a lot of bad experiences with jollibee's service. whenever we have to take out food, they always seem to forget to put sachets of ketchup for burgers and fries. and they are so slow in taking orders.
@fly_shay (333)
• Philippines
12 Aug 07
In terms of customer service, I don't see much the difference coz for me, their crews are all doing good.But in terms of foods, I mostly like those in Jollibee.
• Philippines
3 Aug 07
Both are great in terms of service...But in terms of taste,I prefer Jollibee
@rubygrace (649)
• Philippines
1 Aug 07
Yes,i agree and the cleanliness also,they always the care about the needs of the customers........
@lyndee22 (1210)
• Philippines
23 Jul 07
They serve their customers with warm smile. They are sensitive to customers need. I prefer Jollibee.
@mykmari_08 (2464)
• Philippines
23 Jul 07
I'm not so sure, to be totally honest. I believe it depends on what branch or on the branch manager who handles the staff and crew of Jollibee or McDonald. I haven't had any negative experience with either of these food chains; and I don't expect any in the future. But we seldom go to McDonald, because our daughter who is turning two this year, likes Jollibee better than McDonald. She even had her first birthday celebration in Jollibee. Mascots of Jollibee and Hetty Spaghetti did numerous dance numbers but our little princess likes Hetty better.
• United States
9 Jul 07
I have never been to Jollibee but I heard it is very good. I cannot wait to go sometime, there are a few locations not too far from me. As for McDonald's, the service is great although I do not often eat there! (: