Why is Windows Xp Cd only good for two tries

@suspenseful (40192)
Canada
August 13, 2007 10:22pm CST
A friend of mine had put Zone Alarm on her computer and it crashed it. We went over there to format it, bringing along my old Windows Xp CD because she had misplaced hers. When my husband formatted her hard drive and reinstalled the files using my Windows Xp Cd. (I had bought a Compac Presario with its own restore CD). But when my friend went to register, she found it did not work because my Windows Xp Cd had been used twice before. This meant unless my friend got her own XP restore Cd back, she would have to pay $129 and that does not include shipping and handling. This is $129 plus if you had to format your computer twice. Do you think this is fair? My friend is a beginner computer user.
2 people like this
5 responses
@Taskr36 (13963)
• United States
14 Aug 07
Clearly you made some sort of mistake during the installation or the activation process. When you reinstalled Windows XP, did you use the CD key on your friends computer? If so then you should have no problems activating it. If you are having problems the activation program will give you a phone number to call and activate it over the phone. I've done it for people before. It's easy and takes about 5-10 minutes.
2 people like this
@dfollin (27267)
• United States
14 Aug 07
Nope,there was no mistake.It has happened to me,my various family members and friend's.The companies want to get every dime they can from the little man.Why do you think Bill Gate's is so rich? He probably does not even know this is going on.From interviews I have seen him and his wife seem like nice people.Microsoft is a very big company and he can not know everyone that is running the company.So,I don't blame him.But the people under him come up with these money making strategies to keep their jobs,get promotions and pay raises.
1 person likes this
@suspenseful (40192)
• Canada
14 Aug 07
We followed it before, but the activation did not work. I used the Cd key on my friend's computer and they said it was now expired. The only phone number was so we had to buy a new key, and that would cost $129, there was no phone number to replace.
1 person likes this
@Taskr36 (13963)
• United States
14 Aug 07
That really does seem odd. When activation fails it should give you a phone number and a long maybe 20 digit code. You call the number, speak the excessively long code about 5 numbers at a time, and then you recieve a confirmation code to use on your computer so you can activate it. If that fails you can be routed through to a human being. As for Bill Gates being a nice guy, he actually has very little involvement with Microsoft at this point. He now spends most of his time managing the Gates Foundation, a non-profit organization he runs. http://www.gatesfoundation.org/default.htm Perhaps the person he left in charge of Microsoft is just trying to screw people now. It wouldn't surprise me.
2 people like this
@Asylum (47893)
• Manchester, England
14 Aug 07
I have not heard of this type of situation occurring before. It does not make a lot of sense to restrict registration is this manner, particular since the operating system is only being used on a single computer at any one time.
2 people like this
@suspenseful (40192)
• Canada
14 Aug 07
That was what I was wondering. You are right about not making any sense unless it is a new thing to make us pay more.
1 person likes this
@dfollin (27267)
• United States
14 Aug 07
I did not have any problem with downloading all the stuff I did when I was a newby with my Window's 95 or '98 later.Then when I got XP,that when it started happening.I think they are all working hand in hand,like a lot of our government agencies do, and they all make more money.
1 person likes this
@KrauseHome (36445)
• United States
15 Aug 07
I am wondering if this would happen if you tried using it on your Original Computer that these programs came with? Somewhere I heard XP was only good for the Computer originally installed in, and only that one. So maybe that is the problem. I know a couple of yrs. ago I had a Computer Crash on me once, and I ended up buying a New Computer... which is the one I use now due to it was not much more to buy a New Computer than get XP. Good Luck getting this issue resolved.
@suspenseful (40192)
• Canada
15 Aug 07
It is not my computer, it was hers and the Computer business man who installed the Xp, used one of the keys Microsoft gave him and when my husband formatted her drive he did not have time to write down the key because her computer kept turning on and off all the time. The guy who changed her computer from ME to Xp did not give her a Cd, and he no longer kept the records from that period.
1 person likes this
@dfollin (27267)
• United States
14 Aug 07
This has happened to me before and it is very aggravating.No,it is not fair.If you pay for the item then you should be able to use it as many times as you want or need to.Alright,let's say you bought a car and when you go out to start it and it won't start and a light in the panel comes up saying,"Sorry you have used this vehichle 1,000 times,time to register again." What the heck?! Same thing! I hope no car manufactuer is a member here and reads this,it might give them an idea,lol.
1 person likes this
@dfollin (27267)
• United States
14 Aug 07
It is hard to tell what programs are right and wrong.Sometime's I found it comes from email's people have sent you too.Their was a virus that was attacking yahoo adress book's that some hacker's put in.I like Yahoo!.Can't blame them.If the hacker's are good enough they can get in anywhere.But,it would make it look like a friend on your adress book was trying to send you a virus.
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@suspenseful (40192)
• Canada
15 Aug 07
It was not MY computer, it was a friend of mine and she had been recommended to use Zone Alarm from her isp, MTS. They do not get Shaw Cable out there. She learned later that MTS had complaints about Zone Alarm, and by rights, they should pay for the new key she would need, but I suppose they won't.
1 person likes this
@suspenseful (40192)
• Canada
14 Aug 07
You are right. I am very careful about the programs I install. I have some standard ones I always use, but my friend is a beginning computer user, and is hardly on it except to print out her recipes, grocery lists, and address book. So if she sees a new program and she can use it, she downloads it and if it conflicts, she may have to format her computer or call us up to come over to her place and do it for her.
1 person likes this
@LittleMel (8742)
• Canada
14 Aug 07
Really? We didn't have a problem with it, but we had this installed quite some time ago. I don't remember the difference with the previous version, because we had XP for so long already. But I remember we had a problem with MS 2000, that we couldn't install it again after being installed once, but I don't remember what were the circumstances.
2 people like this
@suspenseful (40192)
• Canada
14 Aug 07
I bought mine before Service Pack 2 and since I no longer had that computer that had been updated from Windows ME, I was going to give my friend it. But she could only use it to reinstall, and not put in any other Windows programs.
1 person likes this