Web Hosting Nightmares

August 29, 2007 11:47pm CST
I have setup this new discussion thread for public to join and and share their BAD EXPERIENCES with any web hosting out there. This will be beneficial for all the user out there who's looking for web hosting services. Please, only provide first hand experiences. Let me start with GLOBAT (http://www.globat.com) I have a web hosting account back in 2005 with Globat and also I have registered several domain names with Domainsarefree.com which are under globat. At that time, they are among the best value for money web hosting in town. First week using their web hosting, I receive at least 12 hours downtime and the mail server down almost every time. They provide lousy support, which I have to wait 20 - 30 minutes just to get through their support queue and end up being told to submit a ticket. They took 2 to a week to answer my simple ticket. I ended up dumping the hosting and go to another hosting company (Hostgator.com) which I NEVER experienced downtime and they have great support. The nightmare do not end there, Globat also automatically upgrade my domain names only account to their hosting and charge me for the hosting fees!!!!. They are charging their customer in their own discretion without advising us first. Right now, they are still charging me for domain names renewal although I have canceled the account with them last 2 years!. I'm so tired chasing them every time they charge my CC and ask for charge back. What a bunch of thieves.
1 response
@wurrmed (177)
• Philippines
12 Sep 07
Upgrading without notice? Hmm was there a promo or something when you ordered the account or what is with their terms and conditions?
• Ireland
9 Oct 07
nope. I bought only domain names from them because at that time they are offering domain names ONLY for $3.99 which is quite cheap. Then after two or three months, they send me an email saying that my account will be upgraded unless I Opted-Out by emailing them back within few days. I totally forgot about that and they charged me for $50 for their hosting services which I Did not opted in in the first place. I've never encounter any web hosting services out there that charge you for something that you did not opt in, and they charge my CC without my permission. to conclude GLOBAT = A BUNCH OF THIEVES