Shopping customer service

No, I haven't had a salesperson on the phone put a finger up while I was at the counter. But I have a multi-tasker. She was on the phone and rang me up at the same time. And many stores don't greet me when I step in. But there is a store where you are geeted every time you enter and you are wished a good day when you leave, even if you haven't bought anything. It is Sephora. It is a beauty store. They have a person that stands at the door and greets you. Every saklesperson is friendly and knowledgeable. I mean if she/he doesn't know, she/he will ask someone else so you can get your answer. It is a great store . I hope you have one near you.If you find one, go in and find where real customer service went.

Bad customer service can really bother me and put a damper in my day at times. Although I will say I particulary do not like it when I walk in a store and I am hounded by a sales rep asking do you need help with anything. I like to browse and if I need help I will make it a point to ask, but I cannot stand if a person is on the phone and is very rude and not even paying me any mind when I do have a question or need.

I live in the Baltimore, Maryland area and we have a store called K-Mart. This store has terrible customer service not in one store but in all of them in the area. I have had to ask for help more than once because of personally phone calls or personal converstions between employees. I have complained to K-Mart and they do not see fit to answer any of my emails. It seems like these people are employed because of their negative attitudes. It also seems that big business doesn't care how they treat people because we put up with the bs and continue to shop at their stores. We need to stand up and say enough in enough and stop shopping at these stores. We need to also tell everyone who will listen about the bad service and recommend that they too find somewhere else to shop. I have been to K-Mart several times and the problems started back in December of 2006 and are still not settled. There are some companies that do step in and do something about bad customer service. I have had to complain once about Riteaid and the situation was remedied in twenty four hours. The same with CVS and Walgreens. Office Depot however, is another story as well. I have sent them an email about bad service and have never recieved an email from them either. The best thing to do is tell your bad service story to the company. If the company doesn't do anything about it move up the chain. There is planetfeedback.com where you can voice your opinion. Each state has its own attorney generals office which is set up by our government to protect consumer rights. There are other site like here at mylot that you can tell people about the problem. I think the more people that know the better.