exact change

Philippines
October 11, 2007 12:25am CST
There was this cashier who did not give me exact change for my payment for the groceries I bought in a well known supermarket. She still need to give me 15 centavos. She asked me if it's okay and I answered NO. I told her that every item sold in this supermarket have already profit and if every cashier will do the same, not only in the supermarket but in their other departments as well, how much do you think would they gain more by not giving exact change, let's say for an average of 10 centavos per customer with more or less 5,000 customers per day considering that they are a big department store? They will earn millions more in one year. I believe every department stores or supermarket should always be ready to have lose change. As the saying goes, those who give exact change will gain more customers. What do you say? I believe we should always exert our rights as customers.
2 people like this
8 responses
• United States
11 Oct 07
I live in the US and I have never been told by a cashier that they dont have enough change to give me, like some of the responses have readh here. How can they get away with that? In the US when a cashier's drawer is not filled with enought change to give customers, then they MAKE change by using the dollars in the cash register to buy from a safe they have in the store. The manager of the store should always make sure that there is enough money on hand to make change for customers. This is really blowing my mind that other countries dont follow this procedure, and that many think its ok. Good for you to stand up and say no to her and I hope that you got the change that you were due. Bay xx
1 person likes this
• United States
11 Oct 07
My point, since I have to explain it to you, is that regardless of the amount, YOU SHOULD GET YOUR CHANGE! Wether its a friggin penny, I want my change! Your not even paying attention to the discussion, your just trying to make trouble. Piss off would ya? Do you understand that? Bay xx
1 person likes this
• Philippines
15 Oct 07
Well, in my country it is a very common practice. In other stores, they give you candies in excahnge if they don't have enough change. To some people, it is just okay, but it should not be. Any single centavo should be returned because when we buy we don't say also "I'll give you candies in return because I lack 5 or 10 centavos". And every centavo is still part of my hard earned money.
1 person likes this
• United States
11 Oct 07
Honestly, since you do live in America...What are you going to possibly do with that 15 cents? Let me guess throw it in your pocket and rediscover it when your pants get washed? Or throw it in your car and when you clean it out rediscover it?
1 person likes this
@lynnchua (3412)
• Singapore
12 Oct 07
Hi redbubbles, I got your poin there. But I think maybe the supermarket is not gaining anything. Its the cashier who will gain. I mean maybe.
1 person likes this
• Philippines
15 Oct 07
i don't know about the store's policy if at the end of the day the cashier turn over more money than what is being shown in the cash register. I believe it still goes to the store, since I am sure this department store always inspect the cashiers or salesladies before they go to their post, eg. no bags, no money, open shoes.
@lingli_78 (12822)
• Australia
11 Oct 07
i completely agree with you... we as a customer always have to fight for our right... i myself always make sure that i get the right change that is due to me even though it is only 5 cents... money is still money no matter how small it is...
1 person likes this
• Philippines
23 Oct 07
that's right... money is still money no matter how small it is. But where does a big thing come from? From a small one, right? If you collect all these small things, and later will grow bigger, you can buy them into something still. best regards.
@aseretdd (13730)
• Philippines
11 Oct 07
Before, it doesn't bother me if they are not able to give a few centavos of change... but now that you mentioned it... it is really unfair if they will ask that to every customer they have... i think it is better, like what other grocery stores are doing... when they do not have enough change... they give candy instead... From now on i will assert my right as a customer in gettin the correct change that is due to me...
• Philippines
23 Oct 07
yes, assert our rights as customers. best regards and God speed
@violeta_va (4831)
• Australia
11 Oct 07
I prefer if they give me my change back to the cent as it is cash that I dont find it on the road you will be amaized how much those 5cents can turn into ( I collect all my 5c and every month I have more than $15 to put in my sons account) so no I would not live it to them most times.
1 person likes this
• Philippines
23 Oct 07
yeah, these small amounts can turn big later. Keep it on, this will teach also our kids to be thrifty and put value to small things. God bless
• United States
11 Oct 07
She's just being lazy. They wouldn't let you say, "Gee, I'm 15 cents short, is that ok"
1 person likes this
@crazed_moma (1054)
• United States
11 Oct 07
That can't be in keeping with store policy. I know when I worked in fast food and one gals till was always a bit over it was just as bad (as far as the manager was concerned) as being a bit under. Good for you for setting her straight.
• Philippines
11 Oct 07
hi bubbles! eventhough im not an economist by profession, i really do believe in your point. i often do the same (insist the cashier to give my change even if its only 10 cents..as what they say, every centavo counts). i know that i may sound absurd but you'll realize the value of 10 cents if you need one, right?