About Helium support: Can someone help me please?

@kuirqs (512)
Philippines
November 1, 2007 3:56pm CST
I would greatly appreciate it if someone can tell me what email address I can use to contact someone from Helium? I cannot access the site for over a year now (I think members from the Philippines and other countries cannot do so at the moment)and I would love to cash out. I know I have some earnings over there and I think it is only fair that I get paid for the articles I have contributed there. So far the only contact I had there was someone named Barbara but she had no idea when I could access the site. For those who can access the site, who can I contact regarding this matter? Any help will be most appreciated. Thank you so much.
1 person likes this
2 responses
@nishdan01 (3051)
• Singapore
2 Nov 07
You can contact Helium at help@helium.com. When Helium stopped the acsess in few countries, they displayed saying contact and get the money from the account. One year has passed by and so I am not sure.
1 person likes this
@kuirqs (512)
• Philippines
3 Nov 07
Thanks for the response. I'll try to contact Helium through that e-mail. Who is the contact person, mihght you know? Thanks. It's an awful feeling not being able to access one's work and account.
• Australia
3 Dec 07
I have no idea why you would be having problems logging in. I've only been with helium a short while, and I've had no probs like that. I hope that you are able to get it sorted out soon!
@kuirqs (512)
• Philippines
4 Dec 07
I really don't understand it either. It's been more than a year that I haven't been able to log in. Thanks for your concern.