Unexpected Charges on Phone Bills or Even Credit/Debit Cards

@pyewacket (44032)
United States
November 7, 2007 11:45pm CST
Like many of you I do a lot of surfing on the web, and maybe sign up for some website and of course, it will give that "terms and conditions" part, that is usually a mile long and with a lot of fine print and of which you're suppose to agree on before you can join up. Now for the life of me, I just don't know which website this was, but it was obviously one that I also had to give out my phone number, and thought nothing of it, as many places will ask your phone number, and yes, I just didn't read all that mumbo jumbo "terms and conditions" for if I had carefully read it I would never had signed up to whichever website it was--and I still don't know which one it was for. You see out of the blue, I started noticing an extra charge to my phone bill by ILD TeleServices, and it was listed as an outside provider from my phone service..so like what?? I was racking my brains as I just KNEW I would never sign up for any additional phone provider service when I already had all the phone service I needed through my phone company which is Verizon. I had even called Verizon to ask, like what gives with this extra charge but they weren't much of a help to tell me what was going on. So, finally, I called the number that was listed on the bill for this mysterious "other" provider, ILD TeleServices, on behalf of "New Link Network" (Newlinknetvm) cause I at least wanted to know, like who the hell are you? The woman told me that I probably had signed up for some site in which I had to give my phone number, and that one of the terms and conditions, which I confess I hadn't read, made a monthly charge of $12.95 for their services....and I'm like WTF?? Now supposedly they are going to reinburse me for the past few months of their charges, but it won't be credited for at least two or three billing cycles on my phone bill..uh, we'll see. If I see no credit or reinbursment you better believe I'll complain about it. But has this ever happen to you? Now confess, who really reads all those darn terms and conditions, do you? Have you ever suddenly gotten some weird extra charges to your phone bill, or worse credit card that you had no idea where they came from and all due to some website you might have signed up for? Has anyone else been charged from this ILD TeleServices as well?? Are they are scam thing? And you better believe for now on, I'm going to read those stupid terms and conditions thing before agreeing to anything.
10 people like this
15 responses
@LittleMel (14036)
• Canada
8 Nov 07
I do read terms and conditions but at the same time when I signed up I didn't give all information. Sometimes they let me sign up anyway, sometimes they don't - which then I just don't sign up. But I find that even if you read TOC, you will still be surprised. I don't get extra charge from websites, but from services I booked. These days I've been working on lowering it down or at least keep an eye on their performance. If I admit I don't understand TOC and still sign the agreement, and then I have to endure the extra charges, they also have to fulfil their side of the bargain. If I don't receive a good service, I'm all entitled to cancel or stop paying and nothing will stop me from doing that. That's all I can do now.
3 people like this
@pyewacket (44032)
• United States
9 Nov 07
I certainly don't intend to pay this charge. It's in my phone bill that if I don't pay the extra charges my phone service won't be affected
1 person likes this
@LittleMel (14036)
• Canada
10 Nov 07
that's good to know. maybe if you ignore it, it will go away
@Lakota12 (42681)
• United States
8 Nov 07
YEs it has happened with our old phine no. think the charge was the same thing as you said and I wasnt me that hd gave out no. it was one of the kids. I come to find outthis only happened when the kids were tring to win money with PHC. and I would get back only one month of the charges and then no more took about 3 months then about year later it happened again as I pay the bill I did some hollering done sign up fo r nothing no more. and now I have vonage as I need nothing else at home and cels are with verizons. you dont need more than that adn we never did back then either but for some reason the thick heads on the other end couldnt get it thru there heads we didnt want or need their services!
2 people like this
@pyewacket (44032)
• United States
12 Nov 07
I guess I'll just have to do a wait and see, if they actually do credit my account for those charges. I already did a complaint to Consumers Affairs, as it turns out this company ILD Teleservices is a big scam thing
@Lakota12 (42681)
• United States
12 Nov 07
that they are so was this company probably the same one with a different name charge you that amopunt each month for something ya already do and have with your regular phone service! I did do some hollering when I found it again on my bill.
@mfpsassy (2827)
• United States
8 Nov 07
That happened to us on our daughter's phone, I even started a discussion here about as a warning. The company that got you is different but see if they are linked to Verisign. That is how those companies are getting their hands on phone #
2 people like this
@pyewacket (44032)
• United States
10 Nov 07
I have no idea if they are linked with Verisign..will check it out
1 person likes this
• United States
8 Nov 07
I'll confess, I'm guilty of not reading all those terms and conditons for some things when I sign up. However, I never give a credit card number, and if they ask for a telephone number, I give them my work number, because I don't have a land line at home, and I don't want telemarketers to have my cell number. I had no idea they could start charging stuff to you by only knowing your phone number. That is so dodgey!
2 people like this
@pyewacket (44032)
• United States
10 Nov 07
Unfortunately I only have the one phone number. No I never give my credit card number except when I'm actually ordering something on-line and it's with a company I can trust or had dealings with before--but one never knows? Right?
• United States
8 Nov 07
Yep. Identical circumstances. Identical reaction, well, more like "scamming MFers". Identical results. Identical lesson learned! And I'll tell you what... it never happened again!!!
2 people like this
@pyewacket (44032)
• United States
10 Nov 07
I made a complaint to Consumers Affairs about the company ILD Teleservices so see what happens
@blackbriar (9080)
• United States
12 Nov 07
For the past 3 months, I noticed a charge on my phone bill from an outside provider and, like you, couldn't figure out for the life of me who they were and why the charge. Called my phone company and they in turn called the number provided and hooked me up to a 3-way call. Come to find out, I signed up at a website for one thing and it wasn't supposed to be billed to my phone number. Well, it's all cleared up and they credited me for the 3 months since I didn't use their service anyways. I'm gonna be reading that fine print as well from now on. I normally give out a different number whenever an offer requires it just so I don't get calls from the site I sign up at. Someone else gets it instead. lol I just switch a few numbers around and lord knows who they end up contacting. lol I'm sneaky that way.
1 person likes this
@pyewacket (44032)
• United States
15 Nov 07
Hehe...that IS sneaky, never thought of changing my real phone number for a slightly altered version--LOL
• United States
15 Nov 07
I switch the last 2 digits in my phone number around and, come to find out, it's a fax number. lol Least now I know noone is being bugged by strange calls asking for me.
@MsTickle (25051)
• Australia
12 Nov 07
I don't read them but I will from now on. Or else I won't register for stuff if I have to accept terms and conditions. Poor you!
1 person likes this
@pyewacket (44032)
• United States
12 Nov 07
You better believe I'll read those terms and conditions things from now on too
@twoey68 (13651)
• United States
8 Nov 07
I'm like you and rarely read the T&S. I skim through it but don't really take the time to read it. I also don't ever use our actual home phone number online. I use the phone number to my Mom's farmhouse which is connected but just hooked up to an answering machine. The phone is only there so that when she goes out there to work on storage things she can call home or ppl at home can call her there (cell phone reception sucks out there). There was a company (can't remember the name now) that was supposed to be a free online phone service (you called through your pc) turned out they charged like $19.99 a month for it (they didn't tell you that part...it was in the T&S). I caught it on our phone bill and canceled it quick. The only other "charge" we've gotten was last month on our phone bill. A few months ago we signed up for free long distance. In September, we changed our number and they didn't put the free long distance plan back on it. They charged us an extra $70. last month in long distance which we didn't figure out till I had already paid the bill. What ticked me off was when Hubby called them THEY ALREADY KNEW!! They purposely left the charges on the bill hoping we wouldn't notice till after we paid it. Really ticked me off. The only good thing was it made our bill for this month really small so we were able to do a little extra on other things. "COUNT YOUR BLESSINGS" **AT PEACE WITHIN** ~~STAND STRONG IN YOUR BELIEFS~~
1 person likes this
@plumwish07 (4059)
• Indonesia
8 Nov 07
it was so sucks if i m on that condition. read temrs and condition will consume more time than not read it. ijust wonder why terms and condition always made so long sentences and sections? i m sorry whats goin on with you. just for further on, i think you should more carefully to put your phone number or your credit card number in one site. it mightbe the owner of those site having another sites and they can use your personal information to their own purpose
1 person likes this
@faith210 (11233)
• Philippines
8 Nov 07
Hi pyewacket! That is very unfortunate, sorry to hear that and I hope it will be reimbursed somehow. OMG, I admit I don't read those fine prints too and I guess, I am just lucky until now that I am not being scammed yet nor sued for anything that I have signed. That is why my husband always ask me to read everything but I guess I am too stubborn or lazy to read them. haha.. And he always checked everything that I will sign before anything else. haha.. Take care and have a nice day despite of that scam. :)
1 person likes this
@sigma77 (5385)
• United States
8 Nov 07
join the club. These crooks will do anything to hide their fees for services they never provide or you have no idea what they are supposed to provide. There are thousands of people that don't pay attention and therefore pay these fees for no services. That ishow these places survive, by cheating the unaware public. I don't know about this company, but you are not alone. I never sign up for anything anymore if there is too much mumbo-jumbo to read through. All that is is a legal way for them to steal from people and cover their behinds in the process.
1 person likes this
@lilyruth (724)
• United States
11 Nov 07
Pye I always get billed for B.S. like that as soon as I see an overcharged I gets on the phone and commplains to my service and they usually take care of it right away but then Its AT&T so I expect that of them and they do reimburse you sor the months you got charged. Even tho its frustrating and it happens quite often I still take a few minutes ooout of my busy day to call and ge t it taken care of. So do not worry they will pay you back your money I mean I guess they will,Smile I never read the little bity words at the bottom I know I should but its just me! So I guess I will just keep calling them on the phone when I see an overcharge. Good luck and I do hope everything weill work out alright for you. It always has for me, I always get paid back..
• United States
11 Nov 07
Oh wow!! That's just plain sneaky! No like you I don't read all the fine print either. I sure hope you get your money back though!!
@meme0907 (3481)
• United States
9 Nov 07
hey pw, I admit I scan through those "terms & conditions" & I have been scammed before but luckily I got my money back immediately b/c they took the money out of my bank account & I filed a fraud case w/ my bank- it was GreenZap Inc.-an online payment method kind of like paypal you can check out a thread on it here if you'd like http://urgptf.proboards56.com/index.cgi?board=general&action=display&thread=1158196939 +'s |:)
• United States
9 Nov 07
Just cancel or don't pay for it. What are they gonna do?