UPS and brokerage fees
@sabbathandruth (567)
Canada
November 25, 2007 1:54pm CST
ups charged a brokerage fee for my item i bought from ebay a 54$ item i payed 35$ extra 30 of which was hidden fees
the shipper didnt even know about these fees,tomorrow i am expecting another upps(had it shipped before i knew about this fee) and i will owe ups an extra 75$ tomorrow- never get ups--fedex is starting too now
and im not even the only one complaining
there are even lawsuits pending against these thieves that charge people extra money for nothing!
just type in ups brokerage fee and you will see all the complaints against this company
1 response
@wahptb (188)
• Canada
25 Nov 07
If they charged you a brokerage fee you are getting a package from another country. In case you didn't know nobody can transport a package across a border if they are not a broker. UPS is not a broker, UPS Brokerage is their broker.
What exactly did you receive? You have to pay duties and taxes for anything coming from a foreign country. The shipping company ie. UPS, FedEx does not know how much taxes will be charged on the item you are shipping. Therefore YOU must pay those taxes unless the shipper has an account with the company and specified to charge those fees to their account. If you bought something worth $54 dollars but the Canadian government evaluates it at a value of $500 you will pay taxes on $500. If you want more details visit customs canada website and there is a list of all items that have free entry into Canada. Anything not on that list YOU will have to pay those taxes.
If they are not taxes but actual brokerage fees the only company I ship with is FedEx air. FedEx is a broker and the service is included in their air price (not ground). If you ship with UPS or FedEx ground you will have to pay them brokerage fees or get your own independent broker. Hope that helps, P.S. anyone trying to sue them is going to loose they are not cheating you.
@wahptb (188)
• Canada
26 Nov 07
Maximum value for a gift is $100. If your shipping a laptop and you say it's a gift they will still charge you taxes on the value of the laptop. If you lie about what you are shipping there's a good chance they catch it and then you'll loose it.
@sabbathandruth (567)
• Canada
26 Nov 07
i bought 2 bottles of herbs (legal) declared and actual value was 54.00
and they were made in usa and thats where i bought it from
and if what you say is true
why then when i get anything from usps
they hand it over to canada post at the border and canada post will only charge 5.00$ plus taxes
@wahptb (188)
• Canada
26 Nov 07
I can only figure that the difference is that your purchasing from big companies when you don't get charged. They usually have free shipping and they tell the delivery service to charge their accounts with any fees. When you are sending between individuals (Ebay)the person selling does not tell the companies to charge them for these fees and often they don't even have an account to do this. Like in your case, the seller won't even think about those fees and they are not told about them because they are not the ones who will be charged. Once again I can only suggest to ship it FedEx air (not ground)where all brokerage fees are included. If you are receiving everything for the same price and a $5 charge with government post then just use that.
