Christmas

Canada
December 17, 2007 9:39pm CST
I work in retail and have noticed more now than ever before how rude people get this time of the year. Of course everyone gets stressed when it comes to spending large amounts of money in a short amount of time, but does the merit rudeness? Im curious... And i want you guys to be honest (think of it this way, no one here really knows who you are anyway lol) Have you ever been rude to a cashier, or someone working on the floor out of stress from christmas?
2 people like this
8 responses
@sukuru (122)
• China
18 Dec 07
it's common.'cause "customer is God",sometimes you have to accept the rudeness. it's surely uncomfortable,but as long as you treat every customer well,i belive,you will gain happiness for your kind service. keep smiling,wish you happy every day.
1 person likes this
• Canada
18 Dec 07
I dont think any human being anywhere at anytime should 'accept' rudeness. Just because my job may not be as good as others, and because i probably dont make as much as the people that shop in my store, does not give them the right to talk down to me, or any of my co-workers. Its kind of funny, I celebrate christmas, i shop for gifts, i spend money i dont really have on presents, do you see me yelling at people for something they have no control over.. nope. Never accept something you dont deserve. Plain and simple. :)
1 person likes this
18 Dec 07
I have to admit that although I have never been outright rude, I have been impatient and reached a point where I want to lash out at cashiers,especially at busy times. Silly things like checking stock, not enough change in the till, computer errors etc. They wind me up so much! But I refrain from saying anything because Ihave worked in retail for years and the same thing happens to me. We run out of stock and chage etc and then make fn of customers who have been rude to us!
@squaretile (3833)
• Singapore
18 Dec 07
well, personally I'm trying to avoid the shops and not do much christmas shopping cos gift exchange is not a big thing in my immediate family and amongst friends. but I've had to shop for 2 birthday presents so my experience in retail this season is based on that. seems like there's quite a good mood going around, people milling around the malls, cashiers dressed in santa wear, and smiles going all round. I'm sure there are some nasty incidences, but I haven't seen any stress from christmas yet.
1 person likes this
@ersmommy1 (12596)
• United States
18 Dec 07
Rude can almost be the state of things these days. I have worked in customer service for years. In many ways it's alot worse than ever before.No I haven't been rude. Because one day it may be me on the other end receiving it from some customer. Karma ya know. I have tried a time or two to be extra nice if the person before me was a major jerk. Sometimes it may help the person get through the day. Maybe someone will return the favor. My 1st boss told me when I started, if they are rude or mean, picture them coming out of the shower, mowing the grass, whatever. Sort of bring them down a peg. Sometimes that works.
1 person likes this
@lexus54 (3576)
• Singapore
19 Dec 07
I do not work in retail or in a department store. I am just a customer, and I am usually polite to cashiers. What I don't really like are salespeople who are impatient with customers or those who are not responsive to customers' needs. At most shops and department stores I patronize, the cashiers are usually quite cordial and serve customers in a polite way, but they don't usually smile much. I guess it is just the culture here. At Christmastime, I do not detect any change in this behavior nor find them more rude than other times. In fact, I think they will be happy to service more customers and see the cash registers fill more, because that may help boost their year-end bonuses and commissions. The buying frenzy of Christmas may add some stress to their jobs surely, but the Christmas atmosphere is a merry one so the overall feeling they experience serving others may be an upbeat and positive one compared to other times of the year.
@dfinster (3535)
• United States
19 Dec 07
I can honestly say that as far as I can remember I haven't been rude to a cashier. I have dealt with rude customers though which really ticks me off. A few seasons ago I was out on my yearly Christmas shopping trip thatmy girlfriends and I take together every year. If any of us are in a check out line with a bunch of items and there is someone behind us with just 1 or 2 things we all let that person go ahead. After going to several stores and being completly exhausted we went to our last stop of the day where there were long lines and I was the unlucky customer standing there with just 1 item. I finally found the shortest line, had the cash out in plain sight to pay for it and the lady in front of me who had a heaping cart full of things looked at me and my 1 item and the cash in my hand and decided she was first anyway. I had to stand behind her for almost 10 minutes, it was the rudest thing I've ever experienced while shopping.
@lingli_78 (12836)
• Australia
18 Dec 07
no, i haven't actually... i work in the services department of a large retail company as well... so i know how it feels if the customers are being rude or nasty to me... so i tell myself that i won't do that to other people when i am a customer... and fortunately, i haven't really see the christmas stress yet in the store where i am working... so far, everything is still pretty good and under control... :-)
@blueunicorn (2409)
• United States
18 Dec 07
This is exactly why I really don't like Christmas anymore. It's not just in the retail stores that people are rude. It seems like the closer we get to Christmas the more rude people get everywhere. I don't even want to tell you what a terrible time I had at the Post Office yesterday! People on the road are rude, too. I can't wait for this month to be over! I actually just wrote a Helium article about this subject today. You can read it here if you are interested: http://www.helium.com/tm/752914/realize-really-christmas-convince