What Does A Department Store Need To Do

Zellers logo - From Zellers/Hudsons Bay Shopping Online sites
@Liasonfan (1702)
Canada
January 30, 2008 1:34pm CST
to keep you coming back? For me, it is has to have good service people that are friendly, knowledgeable and helpful. It also needs to be clean and well organized. Thirdly, the prices must be realistic and competitive. One particular department store that usually has all this for me and is close to where I live (bunus, lol) is Zellers. It is equivillent to a likely a K Mart, etc in the U.S. And is part of The Hudson's Bay Company chain of stores in Canada. You can also shop online and collect points towards free rewards there as well. To check them out online go to www.hbc.com/zellers
1 person likes this
2 responses
@jillmalitz (5131)
• United States
31 Jan 08
Having good products presented well at a good price is important. Like you say good employees are very important. We do a lot of shopping at WalMart and a local grocery store. Lately I have noticed that some of the WM employees dont appear to be happy in fact they sometimes seem rather sullen. One of the local grocery stores has decided to expand into items which may take away some of the business from WM. People began using WM because of the prices now they are begining to lose business cause their prices are going up and the quality is going down. So a lot of us a moving to other stores which have good quality stuff and smiling helpful employees.
1 person likes this
@kykidd (6812)
• United States
30 Jan 08
The three things I feel are the most important are reasonable prices, good customer service, and having the items I am looking for in stock.
1 person likes this