Help: Dell Driver Repair Issue.

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The Situation: I have a Dell 2400 desktop that won't interact with any printers. I had a remote session to fix something else with Dell over a year ago and since that day it won't work with any printers (afterwards they wanted $99/mth and refused to even talk about it unless I paid... which I didn't). It always tells me there is a missing driver or that the driver couldn't be installed. I bought a new printer as the old one was a lexmark and I read their drivers are badly written. The new one is a Canon and while I install and reinstall the drivers the pc keeps acting as if I haven't so the printer and pc don't "talk". I contacted a pc repair guy but he'll charge $105 and dosen't gurantee that it will work and we just don't have that kind of cash. Question 1: So... what can I do? I have the disk with the drivers but I think the problem in within the pc not the drivers. Is there something I can remove or install to fix it myself? Question 2: If I use my XP Windows CD that came with the Dell and reinstall windows, will that replace whatever is missing and fix the problem? Thanks in advance!!