give me a good motivation...

@anna_82 (115)
Philippines
February 25, 2008 11:41pm CST
hello everybody, need your help pls help me how to comfort my husband and how to give him an advice that make him strong and feel satisfied. my husband is working in a call center he was assigned in inbound sales. the problem is he was been absent for a week because he was confined in a hospital.so last night he go back to work and its his first time to meet his team leader sad to say his team leader has a bad attitude.instead of motivating her team she telling a bad words that make her team down and feel stupid.when my husband handle a call and he can not hear a clear voice of the customer and did not make a sale, after the call shes shouting to my husband in front of the team and telling him that he is stupid he don't know how to sale. she didn't notice that my husband is still under medication and still need training because when he is confined he still not finish his training to how to handle a call. now my husband fell so stupid, moron etc.i already advice him just ignore the TL just continue working but he said he will just resign than sitting there making sales and his TL shouting to him bad words. please help me how to comfort him. he so feel hurt he can't accept it. thanks in advance..
1 person likes this
3 responses
@kingcrapper (1538)
• United States
26 Feb 08
It can really tear us apart to have some rip into us like that...especially infront of our peers! Been there, done that. My advice would be to have you husband really focus on what his successes are. The only person that can make you feel a certain way is you...unless you give them permission to! Running a call center would be a hard way to make a living! Is that what he went to school to do? What is his options for a different, less stressful job?
@anna_82 (115)
• Philippines
26 Feb 08
yeah, that's what i'm telling him too. but he still can't accept what his TL said to him. maybe it's her style to manage her team but it's really offended. well, we are thinking to continue and focused to our family business. but not yet final.we really need his job right now.thanks for your response.:)
@aowaow (1516)
• Indonesia
26 Feb 08
One finest word shape to his ear when he shot out an idea (to resign or etc), "(Honey) I trust what you decide the best for us" Good luck, you will see how powerful this word to you and especially the change inside him. PS: Must in correct timing.
@anna_82 (115)
• Philippines
26 Feb 08
thank you i will try.how did you know that we call each other honey? :)
25 Mar 08
I think it really takes a special kind of person to work in sales and not everyone can do it. Working in this kind of enviroment can really rot your soul. Generally the kind of people in management in these places are not nice people and this is how they got to the top. The turnover of staff in these places are very high due to the attitudes they are treated with and for that reason no general member of staff is treated with respect. I honestly must say, get him out of that job while you can cos it really could hurt him in the long run. I know you have asked him to just ignore the team leader but when someone is speaking to you with so little respect then this is impossible. I hope he can actively seek out other employment and be sucesful so that he can leave asap.