Goodwill Stores? Ever worked there?
April 1, 2008 10:49pm CST
I worked at a Goodwill retail store. I found it to be the most unrewarding job I ever had in my life. Many people believe that Goodwill is a non-profit that helps everybody . The reality is that they help handicapped person obtain work. That is their main focus. They do not help families at Christmas. They do not help if your house catches on fire. If you are starving, they will not give you food. That is all there is to it. Their pay is below what Wal-Mart, Target or other retail stores pay and they say it is because they are non-profit. The Donated Goods Director and the District Manager do not allow the store managers to be managers. You cannot get ahold of Human Resources and they do not call you back. The CEO gets e-mails and does not respond. They invest in cameras to focus on employee stealing as you are not allowed to confront a shop lifter if you see them. The difference in pay between a regular employee to a Supervisor is many times within cents of each other. Don't get me wrong, I met some great people and worked with great people, but management could have been sent to some classes. You could complain about a superior as they let the superior know and then let them handle the situation. If you were not disabled, you were treated as if you were a minority. I hope that in other areas their stores and practices are better managed.
• United States
2 Apr 08
Hi - I have not worked at Goodwill, but I don't doubt that what you are saying is true. However, I had friend who had a sister who was mentally challenged and she was very grateful for how Goodwill helped her. I was bored so I just looked up Goodwill on Guidestar.com and found out that the CEO of Goodwill in Florida (named Dennis Pastrana) earned a salary of $270,036!! That is crazy! I'm sure the CEO's in other states who work for Goodwill get similar pay... You can find it by going to Guidestar.com and searching for the nonprofit and looking at the Form 990. Hmmmm...