Moneybookers Account

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Who here has got an account in Moneybookers (www.moneybookers.com)? You see, I opened an account in Moneybookers and let mylot pay me out through that website. I haven't been active for a year so my pay-out last year stays at 14 USD. The thing is, I cannot withdraw my money because it has to be at least 15 USD to withdraw excluding the withdrawal fee of about 4 USD, which makes the minimum amount allowed to be withdrawn at 19 USD. I'm having trouble spending the money through their online shopping too because all their stores seems to cater all other foreign countries except the Philippines. I actually chose Moneybookers to manage my Mylot money because it was the only option that time (Mylot was having problems with Paypal). Do you come across such problems too? Is Moneybookers for real? Or is it scam? Anyone here who really got his money from the site? Thanks for your reply.